Marcy
Highly Recommend
Made an appointment, got right in, doctor saw me right away and I was in and out in about 20 mins. I was treated very nicely from the front desk and by all the staff. I highly recommend BetterMed.

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Marcy
Made an appointment, got right in, doctor saw me right away and I was in and out in about 20 mins. I was treated very nicely from the front desk and by all the staff. I highly recommend BetterMed.
Jessica C.
I went to get tested for Covid_19 and the staff was professional and courteous in the drive thru testing site. The nurse that called me with my positive results was kind, compassionate and understanding. She told me excactly what to do as I was crying and she calmed me down and did not hang up with me until I was calm. The staff is great! Thank you BetterMed!
Patient Katrina B.
The staff was very helpful and professional during my visit with all that was and is still going on with Covid-19. They answer my questions without hesitation and let me know step by step what they would be doing.
TARA H.
GREAT STAFF, FAST SERVICE AND HELPED MY ISSUE
Patient
Unbelievably caring and wonderful group of medical professionals!
Nalda S.
Got me in quickly, and efficient Nalda Smith
Response from BetterMed Urgent CareJun 30, 2020
Hi, Nalda! Thank you for giving us the opportunity to care for you and taking the time to rate your visit.
Andrea
I was there for a bug bite and sinus problem, nurse practitioner wasn’t very nice. Gave me medicine for bug bite nothing for sinus. After over a week still having sinus problems!
Response from BetterMed Urgent CareJun 30, 2020
Hi Andrea, We are sorry that you had a poor experience with us. We take this feedback seriously and will be sharing your comments to our management team. If you would like to discuss further, please email us at [email protected]. Hope you're feeling better.
Patient
The NP I worked with was short with me and insisted on giving me a higher price drug when I asked for a lower priced drug (I'm a pharmacist). I also received misinformation about my husband being tested and receiving flu prophylactic treatment from multiple staff members. Will never go here again, will go to patient first in the future as they are much easier to work with.
Response from BetterMed Urgent CareJun 30, 2020
We are sorry that you had a poor experience with us. We take this feedback very seriously and will be sharing your comments to our management team. If you would like to discuss further, please email us at [email protected]. Hope you're feeling better.