Jeff C.
MRI on Right Knee
7 AM and the lady who logged me in was very friendly and nice, Efficient. MRI was on time and Angela was very nice and helpful.

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Jeff C.
7 AM and the lady who logged me in was very friendly and nice, Efficient. MRI was on time and Angela was very nice and helpful.
Patient
BetterMed is always super clean and efficient. Staff is positive and offers excellent care. My family requests to go to BetterMed when we need medical attention.
Ilse S.
We were asked to e-mail our driver licenses and insurance cards ahead of time, which we did a couple of days before our appointment. When we arrived they did not find them. Also when we phoned to get our results, we got always the messages that mail box was full. The people on the premises were very friendly.
Jay
I scheduled a Covid exam online and the process was efficient. One improvement I might add would be to direct to a location that had available appointments. I was required to go to each location to see availability. My experience once the appointment began was very educational and ran smoothly. Everyone I interacted with was welcoming and attentive.
Patient
Organized and professional. Would visit again.
Patient
My appointment was very thorough and I never felt rushed. The entire staff was friendly and professional. I would recommend this location to anyone.
Patient Wendy B.
The staff at BetterMed could not have been any nicer, helpful and compassionate. Thank you!
Patient
Getting scheduled and testing process was great. Results ready in 2 days. Got the call with results. Returned the call. Young lady paused for a moment after I Gave her my info. She said please wait a moment. Thoughts go raising through your head. . Held for 15 minutes. Called back 5 times. No answer . Finally decided to check on line to see if results were posted. They were and thankfully was negative.