BetterMed Urgent CareReviews of bettermedcare.com

It was very professional treatment. Everyone from the front desk to the nurses in the back made you feel comfortable and safe. I felt as it was a caring environment.

Super clean efficently run office, with caring medical professionals.

I made an appointment on line. I arrived at Better Med 15 minutes before my appointment at 12:00 pm. I called when I got there and told them I had arrived. She told me they were behind and 2 people were ahead of me and she would call me back. I waited in my car for 1 hour so I called her back. She asked if I had been registered and I said no. She asked me some questions and said she would call me back when she was ready for me. In about 15 minutes she told me to come in. She told me to go to Room 3 and I sit in the room for another hour without one person coming in. I called my husband who was waiting in the car for better than 2 hours and told him I had not been seen by anyone. I finally went out in the hallway and asked the people at their computers if they could tell me how much longer I had to wait. I was told be one of the ladies they were behind and only had 1 machine. I went back to the room. I told my husband what I had been told and he came inside and was told that they were waiting for my results. He told her that he had talked to me and I had not been seen by anyone. Finally someone came in and checked my vitals and did a nose swab. The lady that I had asked about how much longer came in and asked me a couple of questions. She then asked me if I wanted to leave and they would call me with the results. I did leave after being there for 3 hours. She called me back with my results. I am a 71 year old lady that that was there for 3 hours without any lunch.

Professional front and back staff! Refer to everyone!

Excellent service from staff. Felt very safe in the facility. Nurse PN took time to talk with me and answer all my questions.

Excellent service.

Everyone was very personable and attentive. All of my questions and concerns were addressed adequately. Would recommend.

Excellent staff! Very thorough and understanding.