Ann
They really took care of me. They were polite and concerned about my needs.
They really took care of me.

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Ann
They really took care of me.
Joan K.
Better med is awesome! I am an RN and they are my goto place for urgent care!. Better med is very organized, thorough, and safe! From the front desk to the Provider care it is always a great experience.
J G.
Great customer service from the front desk to the exam room!!! The tech who performed my COVID test was outstanding!
Patient
Quick service
DlH
Everything was quick and professional. Erika was so kind.
James W.
The response was positive, quick and courteous. My questions were answered by the doctor whom the technician brought in. I received my test in Ashland
Joan
I was referred due to COVID. The rapid test was not accurate - I tested negative but got sicker. I did have COVID and tested positive the next week by taking the the longer test. Was told rapid test was 97% accurate. Wrong. Do not take rapid test. It is useless
Response from BetterMed Urgent CareJan 28, 2021
Hi Joan, Thank you for taking time to leave us feedback. We hope you are feeling better. Though it is possible to receive a negative result that is incorrect (false negative), the timeline in which you get the test is very important to consider too. You might test negative if the sample was collected early during your infection. You could also have been exposed to COVID-19 after your sample was collected. Here is some more information from the CDC: https://www.cdc.gov/coronavirus/2019-ncov/testing/diagnostic-testing.html. If you would like to speak to our site manager, please send an email to [email protected].
olga P.
excellent service! very grateful for them to be open on weekend.