Patient
Very efficient and friendly!
Very efficient and friendly!

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Patient
Very efficient and friendly!
Patient
The doctor misdiagnose what I had, and prescribed a cream that made my issue much worse causing me to go to another urgent care. The other urgent care was much more professional and helpful in diagnosing my issue, and providing me with the correct prescriptions which improved my issue. This urgent care was the total opposite!! The staff at the desk were so quick to get a co-pay rather than hear my issue, and the staff member at the desk did not listen to my instructions that I preferred to do in the process of paying the co-pay which caused me to feel misunderstood. I told everyone I knew to not come here for anything.
Alex
The staff was friendly and my appointment was very thorough. I left more confident about my health and what my next steps were.
Patient
Went to this location to avoid having to pay higher cost at ER per insurance instructions. This location advised me to go IMMEDIATELY to ER without performing any routine bloodwork to at least confirm infection. I proceeded to ER only to be released after CT. This in turn leads not only in cost for this facility but also an additional higher cost at ER. Just wish this facility would have done more than just pushing on stomach to diagnose.
Patient
Great and friendly care for my husband and myself. Would recommend them.
Jerry W.
Very professional and efficient. Informative and helpful.
Patient
They are so nice! And worked with me about the insurance.
Patient
They denied my service after waiting 1 hour and 30mins to be seen. The reason I didn’t receive service “they claimed was because they didn’t have enough employees and the ones that were there needed to go home. I was told to go to the emergency to hydrate.
Response from BetterMed Urgent CareFeb 3, 2021
Thank you for taking time to leave us a review. We take feedback like this very seriously and will be sharing it with the site manager.