BetterHelpReviews of betterhelp.com

BetterHelp has helped me more than I thought it was. I was never a fan of online therapy until I tried this website. My therapist is awesome, the app is super helpful with giving me resources to watch/read about the things I'd like to educate myself with, and it has made my life so much easier.

I’m not going to lie, I wasn’t sure how an online counseling app would help me improve my mental health. I always thought being face-to-face with a counselor would be the best option for me when discussing my trauma and history with a professional. But BetterHelp pleasantly surprised me with how much MORE interactive it is than sitting down with someone physically. The way they set you up with a counselor is very straightforward, you write out your history and what you think you need the most help improving. They also offer multiple counselors for you to choose to make sure it’s a right fit, and just in case it isn’t it’s very easy to switch to a new therapist. My counselor was very nurturing and informative - I found I learned so much about psychology from her. As a college student I loved this form of learning and it felt so personal to me. All she taught me about myself and the psychological world around me was very important information and I don’t think I’ll ever forget what she did for me. Overall, this is a great service and it’s easy to get started. They really live up to their name, plus if you’re struggling financially they do offer aid in that regard. It is much more affordable than face-to-face counseling however, and I found their prices to be very fair for what they offer. I would highly recommend BetterHelp to anyone struggling mentally and needs to talk to someone in some fashion more than just once a week.

This is an exceptional site. You will find someone who will give you great guidance and great listening. They are very on time and very quick to answering you and adjusting their time to get you in! Amazing place to receive help!

The therapists are based in the states, which makes live sessions really awkward if you are in the UK. I was matched to somebody, poured my heart out, only for her response to be,' I'm fully booked at the moment, can you look look for somebody else'. I found another councillor, also in the US, who just didn't respond after I poured my heart out again. I was starting to feel embarrassed at this stage, begging for help just to be ignored. I finally chose another lady, I guarded myself a little more but put all of my problems across that I wanted to work through, she gave me a short but sympathetic reply and asked me to book a live session, I was relieved and finally looking forward to getting the help I needed. I arranged it for midnight in the UK as this was the only time she was available being from the US, and I logged in yesterday to find she had cancelled the session, and I have no idea why, and the next available slot is for next week. Its £50 a week, and I have basically been pouring my heart out to a brick wall and I honestly just feel embarrassed. They've taken £200, and I can't even have one live session this week, with no explanation. All I can do is write in a journal and send messages to a brick wall. I've asked for my money back because this experience has been humiliating and has caused me huge financial anxiety, as I am now £200 out of pocket. This experience has just put me off councilling forever, I read so many positive reviews but I have just been ignored, ripped off and humiliated.

Better Help's journal feature was the best thing imaginable. I write in my diary every day and share it with my counselor online. The instant messaging approach is highly effective and allows me to talk more in-depth about my feelings in comparison to a one hour face to face therapy approach. I was skeptical at the start but I am sold on Better Help! High-quality professionals and very empathetic and sincere. Highly recommend using this site for anyone sitting on the fence.

Betterhelp is an amazing platform for Counseling...I never imagined online counseling to be as helpful as it has been. When I first started using the app about two years ago or maybe a little more, it took a minute to get matched with the right counselor, I think I tried three before I found the one I’ve worked with ever since. Checking out different counselors for a week or two and then switching was super easy and there were lots of options to choose from, all qualified professionals, with the exact same credentials that any other counselors have. It was a much easier process, and much less time consuming, finding a good fit than it would have been if I were making and going to initial appointments with that many counselors. I was really skeptical about this at first, but it is easy for me to give five stars after having counseling this way for two years.

Better Help is an all-inclusive hub that provides tools to manage my therapy. My counselor and I message regularly and the tele-meetings are convenient and helpful. There is also a place to track my goals that my therapist and I set together and places for worksheets to help me focus my thoughts. I am in the early stages of therapy and I am happy so far.

I had my doubts but have found it is really positive experience. I am having a weekly video session with a counsellor and feel like I would not be getting any better service than if I paid for a weekly counselling session at somebody's office. I really think the price for this is excellent value.