Daniel B.
Counsoler is helpful - video issues
Counsoler is helpful. Just had video and audio issues when using the website for video chats.

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent

Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
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9,555 approved reviews, newest moderated first
Daniel B.
Counsoler is helpful. Just had video and audio issues when using the website for video chats.
Jenny D.
I was struggling with trust for 2 years and really needed counselling. I was hesitant at first, wondering if it would have the same effects as in-person counselling - but it absolutely does in the way that it lifts all the burdens off your mind, and the counsellor I was paired up with was open, kind and gave me tons of clarity. I only chose to do one month with BetterHelp and that is because that is all I need! It only took 4 sessions to cover 2 years of confusion and mental stress. BetterHelp is a lot less expensive than in-person counselling, and it's honestly a great tool that provides counselling during COVID19. I highly recommend.
C!
I recommend this site to my own patients I am a Family doc living in a rural area. I recognize that counseling is essential to our mental health but it is sometimes difficult to travel an hour to see someone. I am using BetterHelp for my own wellness and I routinely recommend it to my patients.
Helen G.
Really great service. Much needed for our times. Have used this and have already recommended this many of friends and family. Life changing.
Robyn
I've had nothing but good results with BetterHelp. Despite being a metaphorical dumpster fire, their counselors have helped me rise above the miserable person I was and start to blossom into the person I was meant to be. Thank you BetterHelp.
Xiang Zheng X.
Very good experience.
Emily M.
My counselor was suited to my needs and she was always there for me. We could always message back and forth between sessions and our sessions over the phone were so valuable for me. I found that when I have a session every week, the service is very affordable and the counseling is certified and comparable to my experience with in person counselors. During a pandemic, this service has been so easy to use and beneficial for me. My counselor has helped me through my mental health and my relationship issues with friends and family and people from my past. She was very empathetic and helped me to develop good coping mechanisms and practical strategies for day to day life. My mental health has never been better since talking with my counselor through BetterHelp!
Sophie L.
If you want to get a refund because the time confusion you would never get !!!! Besides the therapists never reply the messages........do not trust this website!!!!!! Horrible!!!!!!
Response from BetterHelpSep 18, 2020
We're committed to improving this experience and we take your concern very seriously. We believe that you have contacted our team and a team member has responded to your concern to resolve this issue.