BetterHelp Reviews | Read Customer Reviews of betterhelp.com

BetterHelp Reviews | Read Customer Reviews of betterhelp.com

BetterHelp reviews

9,555 approved reviews, newest moderated first

Gabrielle T.
Jan 16, 2021
Game changer for anyone wary of giving therapy a try, GO FOR IT!
I like this platform. I was wary to go back into therapy, but the BetterHelp platform helped me find someone who meets my needs and I can schedule appointments whenever is convenient for me. I enjoy having the option to do phone sessions, as it helps me relax and get the most out of my sessions. I would recommend this to anyone seeking counsel, or just looking to have someone to help keep them grounded or guide them through life's obstacles.
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Simone D.
Jan 16, 2021
Better Help has worked to fit me with…
Better Help has worked to fit me with an excellent counselor and affordable rate for sessions. My therapist is wonderful at working with me on whatever I bring to sessions and gives me many helpful resources. I have had a really wonderful experience with Better Help and my counselor.
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Cory S.
Jan 16, 2021
The difficulty of finding a good…
The difficulty of finding a good therapist is wiped away with BetterHelp. Some of the challenges I have faced for years has been doing the research to find a therapist that not only was in my insurance but also had availability and was able to be a fit. My experience with BetterHelp was the most simple way to meet with my therapist that I have ever experienced. Thank you BetterHelp.
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Ahmed
Jan 15, 2021
Great platform and extremely helpful.
Great platform and extremely helpful. Highly recommend
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Greg H.
Jan 15, 2021
Waste of money
Waste of money. So I'm paying £60 a week and getting one message, they must be laughing. Not being clear in what they are asking so I ask could they clarify what they are asking and then I have to wait another 7 days for a reply. Wish I hadn't wasted my money
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HN
Jan 14, 2021
Very Negative Review
No answer from customer support. Only way to contact them in by email. I want a refund! I haven't even used the service yet but they've been silent.
Response from BetterHelpJan 14, 2021
Hello there, We're sorry for your experience; our team responds to all emails, but we are unable to locate an email using the name you have provided to leave this review. Please ensure that you have contacted us directly at [email protected]. Reference this review in the body of your email. Thank you.
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Liv
Jan 14, 2021
Online therapy can be a scary thing but…
Online therapy can be a scary thing but I have had nothing but positive experiences with better help!
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Elizabeth S.
Jan 14, 2021
NOT recommended
The therapist canceled 15 mins before, this is after 2 weeks of back and forth not being about to schedule a time with each other. So I paid for 4 sessions and got 0. The "chat" feature is literally a message once a day, there's nothing live about it. These sessions are SO important and its a shame they are scamming people out of the help they really need.
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