BetterHelpBetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
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9,555 approved reviews, newest moderated first
Lionel W.
Better help, is a awesome way to ease your anxiety. The counselor here Leandra farthing is a awesome, phenomenal woman who can understand, enlightening, guide you into a realm of comfort an bliss. Make sure u give them everything you're going through to get the best resources and help possible.
Kristen C.
Better is an excellent app. I’m so thankful my friend told me about this! I really never thought online would be the same as In person counseling!!! Wow. I was wrong, it is so much better! I appreciate and love the fact I can chat with my counselor in between sessions.
Nicole Kyritsis G.
Wonderful experience with BetterHelp! Very easy to creat an account, the counselor I was matched with is AMAZING, and the combination of phone/email sessions have been perfect. Immediately found relief from stress after my very first conversation with Kendra. Highly recommend giving BetterHealth a try!
Elizabeth F.
They make finding a counselor so easy! I couldn't be happier with this decision. One of my best decisions in life...
Lynne
Better Help set me up with a counselor, who I am certain is exceptional in her field, but wasn't trained in my needs. I didn't give up and found a new therapist to help with my mental needs. I recommend Better Help to those who need all types of counseling. During this pandemic we can all use a place to dump our frustrations. In addition, they can also handle tough mental crises.
Raine W.
I love this service it's affordable and they don't push drugs. My counselor is great better than any I've seen in my area. Great service I highly recommende
Cat
This website is a SCAM. They matched me to a counselor, not a licensed therapist. Know what her first advice was for me? To “download the Calm App and watch YouTube meditation videos”. Hahahahaha are you kidding me??? How is that helping someone? Right after that I requested a refund via email twice, their form on their website twice and called their number where no actual human picks up but rather an operating service. I also left a comment saying I need help with a refund on Instagram and they keep deleting it. This site is the worst and I plan on going to BBB until I get my full $198 back.
Response from BetterHelpMar 8, 2021
Hello, We are sorry that you were unhappy with the service you had received. All of our counselors are fully licensed to provide each member with care. Our team also responds to members within the same business day of contact and we can confirm that you had been refunded within this timeframe.
Carina
Really great therapist I was matched with, has a quiz that helps you find a payment option that works best for you even if you don’t think you can afford normal therapy. Might be hard for students or someone without a stable income to pay but regardless if you can’t afford it you can pay as low as 30 dollars a week based on the quiz when you first get the app.