Elise P.
Reason enough to try BetterHelp!
BetterHelp and my conversations with Sara help me sleep at night.

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
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9,555 approved reviews, newest moderated first
Elise P.
BetterHelp and my conversations with Sara help me sleep at night.
David
In today's busy world it's hard to make time to find the help and support that you need. I knew I had things to work on and it was affecting me more and more but I felt there was too much going on to do anything about it. I followed a link to Better Help and I'm so glad I did. I was quickly matched with a counselor based on my needs and we have regular communication via the messaging window. I would never expect that from a real life counselor. We meet on a video call once a week to catch up and it's nice to focus on the specifics as I was able to share the story beforehand. I would highly recommend this for anyone who even thinks they might need some counseling. Try it even for a month and I'm sure you'll quickly see the benefits.
M L.
This is the best app/experience. It helps you be proactive by customizing your therapist to your needs. It had made so much difference in my personal experience and peace of mind. I'm able to text my therapist and the reminders are super helpful.
Kenesha R.
I must say that trying to find another therapist after moving was a daunting task I didn't want to do. So much so that it took me three years to do it. Better Help has truly been a saving grace. They make it easy to find the right therapist for you. I absolutely love my therapist and I'm truly grateful I was able find someone who specialized in the type of therapy I needed and also met my preferences. There's a little light at the end of my tunnel. I feel supported and I'm hopeful that true healing is on the horizon. I encourage anyone who needs help to try Better Help.
Laura
Having Chrissie as my therapist has made a significant difference in my life. She's professional and skilled at creating a safe client-counselor dynamic. What I appreciate most about her is how she presents herself as someone who authentically cares, providing simple yet effective solutions to my problems. Besides her evident expertise as a therapist, she has a joyful and calming demeanor which makes working with her a gratifying experience to anticipate.
Helen
I joined this service and they immediately charged me $280. It costs $70 a week and my first appointment with a counselor was scheduled by him a week later (so the first week was a waste of money). I got several text messages and emails reminding me of my appointment. Once I was there the counselor never showed up. You cannot contact this company except through a message service. They took my complaint and said that someone would get back to me. No one did. Online I was able not to renew my service, but I wasted $280. Lol, I joined for stress and anxiety, but this counseling service created stress and anxiety and loss of money.
Response from BetterHelpMar 24, 2021
Hello there, If you have not already done so, please confirm that you have contacted our team at [email protected]. Our team does respond within one business day. We'd like to resolve this concern.
richard B.
Before you do business with this company read all the non-invited reviews. All the negative feedback is the true story for their customer service. The counselor I had was great, however, their payment system is very misleading and customer service is deplorable. All I wanted to do was pay for 4 sessions and finish them then decide if I wanted to proceed with more. They deleted my account and refunded me the money they owed me and left me without a therapist. The people who run this company don't really care about your mental health [the councilors do] Be very careful
Response from BetterHelpMar 24, 2021
Hello there, Our team has responded to this concern to provide further reasoning and support. If you have any additional concerns, please continue to work with us at [email protected].
Esi Y.
Awesome experience. It was worth every dime.