BetterHelpReviews of betterhelp.com

I did not like the way BetterHelp handled appointments. You pay a weekly fee, whether you can book an appointment or not. If your counselor is booked the next week, you pay anyway. Sure, you have unlimited messaging, but that was not what I was looking for. I would suppose that you pay, even when your counselor goes on vacation. There is no phone support for BetterHelp, so all communications are by email. They were reasonably responsive, but I really prefer being able to speak with someone. Also, there is not complete information on the counselors before you make your selection. Among the missing information is the times they accept appointments and the length of the sessions. I switch counselors once and discovered that my sessions dropped from about sixty minutes to thirty minutes.

I used BetterHelp for a month to help with trauma caused from being in an abusive relationship. I was hesitant at first, but I have really enjoyed it. The therapist they pared me with was absolutely amazing! She was so kind and really listened to my problems and helped me come up with ways to help cope with them. She helped me see things in a different way. I would recommend counseling to anyone that feels like they need it. It has really helped me!

Using BetterHelp for therapy has been a godsend during this pandemic. Knowing that help is only an email away is an incredible relief. I was paired with a counselor within an hour of signing up, and she has been a constant source of help!

It has been a difficult year. I don't know what I would have done without my therapist on BetterHelp. To have someone to connect with and feel heard and seen when things are coming apart in my life has been priceless. Grateful for this service at a time when it would have been impossible to get help otherwise.

The BetterHelp app is easy to use, and makes it simple for me to connect with a great therapist in a way that makes sense in my life.

I have only been with BetterHelp for just under a month. I feel like my counselor has pathed such an amazing road for me to recover from my trauma. I have had many therapists and counselors my whole life. I always felt like therapy was a waste of my time, then randomly after feeling pretty bad I discovered BetterHelp and already I feel a world of change happening in front of me. Therapy has never felt like this and I am so thankful. The layout, the accessibility, the quality of the website, and the affordability. 100/10 Could not be any happier with my experience.

I approached this type of online counseling with an open mind, not knowing what to expect from Better Help. They were referred to me by a friend. I have been very impressed with the process of gathering information, the method for signing up, and especially the counselor assigned to me, Katy. She has a genuine interest in my mental health and healing. After ours sessions, she sends me articles and literature to read for some thought provoking insight and conversation. Katy is intelligent and experienced, and it is shows in our sessions. The core beliefs I have learned about myself has been eye opening, and has helped me through the healing process during my weekly meetings. I would recommend Better Help to anyone searching for a counselor.

They advertised one month free. This was confirmed by email by them. Not even two weeks later they have charged my card. No one will call back, indeed even the person who answers their number tells you no one will call back-ever, but they will respond by email in the next 2 days-business days. You can cancel but they still will charge your card. I NEVER used their service. I NEVER CONTACTED OR SPOKE WITH ANYONE. NOT BY EMAIL, VIDEO, CALL, VOICE. I NEVER AUTHORIZED THE USAGE OF CHARGING MY CREDIT CARD. NOTIFIED THEM THE SAME DAY I NOTICED THE CHARGE. Taking advantage of the people who need them most. Trying to help people? Trying to help themselves. I their business is doing so well, why can't you cancel.