BetterHelpReviews of betterhelp.com

I recommend this service to all of my friends strongly. Its very flexible and accommodating to your schedule and it helps get results.

I've been seeing my counselor for a year and I'm very pleased. Therapy is not cheap, and I'm glad i could find an affordable service is also convenient and flexible. Also, every interaction I've had with customer service has been surprisingly positive. They've always been accommodating and I have no complaints after a year! :)

Wow. Words can't describe my disappointment. After jumping through all the various hoops to make an account and hearing such great things I am left with mediocre counseling at its best. 2 Stars for cluttered interface and less than stellar service. :(

Like most, I was reluctant to see a therapist. One day I heard an ad promoting Better Help and decided to give it a try. I'm so glad that I did. It opened my eyes to a new sense of reassurance that no matter who you are, there's someone who understands what you're going through.

I tell everyone I can about BetterHelp! I think it is a fantastic option for therapy given the versatile ways to connect with your counselor. I love that I can choose to text, journal, or do live calls and that there is the option for regular communication throughout the week, in between live sessions. This is a very versatile approach that allows for a variety of learning styles to thrive. I also love how extremely affordable it is (basically an entire month's worth of help for what I was paying for ONE session with another virtual therapist.). Excited to keep growing with BetterHelp!!

I have had my BetterHelp account since MAR2021. Finding a counselor was a tedious process for me. When I was matched with Leslie I was ecstatic! Leslies list of expertise and welcoming messages really seemed to be genuine; it helped ease me even more into returning to therapy consistently. I set up my first appointment with Leslie while I was visiting my sister in TX. I was unaware that you cannot receive remote therapy from anywhere outside of your resident state. I was also unaware that the app converts the time zone for both you and your therapist automatically. I was under the impression I had to adjust the session time to my local time. I received text messages me alerting me of my appointment. I logged on and waited. I messaged Leslie confirming my appointment as the time slot passed, no response. I was alerted I had MISSED my appointment via BetterHelp app notifications. I messaged my counselor and rescheduled again. There was no response. When the next appointment arrive I was sure to be early. The same thing happened! I messaged Leslie and explained what was happening. They finally responded, "I only serve people in Washington State at the time of services, so I cannot provide you services in Texas. If you would have explained your situation clearly and honestly from the beginning it would save everyone time." My pre therapy form/questionaire was very detailed and personal. Im a "cut to the chase" kind of person. There was no problem solving, no empathy, and certainly not BetterHelp. I did NOT have a session with Leslie Cullen, just this experience. It truley seems BetterHelp counselor qualifications are very low and make it easy for anyone with any qualifications in the field to utilize the app as a source of income remotely. Both counselors I spoke with before each of the sessions made me uncomfortable and seemed like they lacked all empathy. It seemed they were both just here to make money.

Better help is useful. It was easy to use and pretty straightforward. They helped me find a counselor that fit most of my criteria, which was pretty cool.

BetterHelp offers a great way to get help at anytime. The counselors are prompt with their responses to any question or request that is asked. During the sessions their counselors are very attentive and treat you with the upmost respect. It always makes me feel good knowing my concerns are being taken seriously. The app has allowed me to live a better life by getting things off of my chest each week and allows me to continue my self growth in a very healthy manner. I am thankful that I found this app and signed up to get the better help I needed.