BetterHelpReviews of betterhelp.com

I've had a really awful experience with BetterHelp. I was charged 200 euro upfront and 2 weeks later have yet to have a session. My first session was a disaster, I was left for 30 minutes with my Councillor unable to use the video or chat function properly, and when he finally got through he was muted and unprofessionally chewing gum into the camera. The second Councillor only has availability after 10pm GMT which is a rediculous time for a session. My only option this week was for a midnight session. Clearly the service is aimed at US clients and is more suitable for them time zone wise, but it has been a complete was of time for me. I have written asking for a refund which has not yet been responded to, looking forward to hearing back as soon as possible. I would not recommend this to anyone outside of the US

BetterHelp app was super easy and quick to get set up with a counselor that fit my needs. The flexibility is wonderful for my schedule. I've already recommended BetterHelp to a friend!

I have Borderline Personality Disorder and have been getting dialectical behavior therapy since Dec '19 and been with Mimi the whole time and she's sweet, genuine, not a know-it-all, she's very honest but not harsh. I never schedule time in because I think BPD isn't predictable enough for that so I message her when I want to talk and she always replies the next day. If I go a week without talking to her for whatever reason, she'll message me asking if I'm okay or how my week is going. No complaints. Just some tips for those looking to get help; Some therapists do it for the money, some think they know everything but really don't know much at all. Finding a good one that you click with is hard but it's so worth it when you do. Don't go until you're ready to open up because YOU control the sessions. They're not necessarily there to fix you, they're job is more to help you make sense of everything going on in your life and how to deal with it in a healthy way.

BetterHelp has helped me get counseling in a really convenient way; I can get counseling from wherever I am, whenever I need it, since it is all online and you can text your whenever counselor whenever you want/need. It’s also a more affordable way of counseling. You’re also able to change counselors with the push of a button which has been nice in the case you need to change counselors for any reason!

Betterhelp has made it easier for me to attend therapy on a weekly basis. I was connected to a counselor in under 24 hours, and when I didn't like the initial counselor offered to me, I was able to easily switch (literally a few clicks). My current therapist is amazing, board certified, licensed in my state, AND someone that I feel can truly support me on my journey. For me, the cost is cheaper than going in person using insurance. I highly recommend BetterHelp.

I have experienced the loss of 5 family members in the past 9 months and turned to BetterHelp. The benefit is provided through my company and I am so glad that I listened to my manager and friends to take advantage of this service. I am usually helping others with grief but this has been too much for me to handle on my own and the help has been wonderful to help me cope and work through these losses.

I've been experiencing a lot of anxiety and depression as I was going through my mental health journey. There were times where I've self doubted myself and held expecting too high and too fast for my process. Finally stepping up and finding a therapist to help me go through such things have been really helpful. I recommend looking into Betterhelp for therapy.

I have seen many therapists over the past 20 years and have always been frustrated. I felt that I spent a lot of money sifting through counselors who never fit. It just wasn't sustainable and I gave up. However, BetterHelp is uniquely designed to not only allow you to easily find the right therapist but it is ridiculously inexpensive in comparison. Furthermore, you have access to counselors all over the country as opposed to just the city you live in. I can't say enough good about BetterHelp.