BetterHelpReviews of betterhelp.com

Great place to get “better”. We all need to focus on ourselves and be better, and you can do that here

Better Help makes it easy to find a therapist to help with life’s unexpected curveballs. I found a great fit! My therapist’s action-oriented style is exactly what I needed to get my life back on track during my husband’s health issues and son’s marital problems. She gave me the tools and techniques to take care of my own mental well-being. It’s was comforting to have someone take care of me while taking care of everyone else.

I have had a great experience with talk therapy. this is all i have wanted and looked for and now i have found it there’s been a great change with my head status

I tried to send a message, but website forces me to answer a set of questions if therapy is too expensive or I’m not ready yet. If you select the wrong answer, no way to go back. Horrible user experience put me off trying to use it in the first place

Therapist was easy to talk to. Loved it was through telehealth. Gave various appointment times.

I found the expertise of my therapist superseded my expectations, and renewed me faith in therapy. Having an online forum pair me up with a perfect match based on extensive options is amazing. And, every time I reached out with customer service questions, the admin. went above and beyond. I know this is a service that provides for those in some kind of psychological etc. need, but the manner in which your reps. communicated is so rare (across any forum). Your therapists and reps. are thoughtful, informative, and considerate, and it makes me want to share about this platform with others because I can rest assured knowing they'll be tended to accordingly.

Therapist was inappropriate and interrupted all the time. Must not be any screening of people.

I signed up for BetterHelp initially with financial help, and I was planning to try it for 1 week. I was hoping to have genuine talks with a therapist who would reply at an acceptable pace, as that was what was advertised on BetterHelp; the ability to text, call, and schedule live sessions with your therapist. However, all the live sessions available are either 3 am or 6 am for me. Even after trying to switch therapists, every therapist was in the US timezone (I'm in Asia), and I was not informed of this. Also, I had to follow up twice with a long message to finally get a reply from my therapist, and the only thing they replied was, "let's schedule a live session." Overall, my experience has been less than satisfactory. As someone who was willing to try BetterHelp to find assistance during a dark time, this was definitely below my expectations. And I feel like I've wasted 1 week of my first subscription essentially doing nothing, nothing changed, and I got no replies nor help, the therapist change system was lackluster, support is slow, and it felt like a waste of money.