Edward P.
Very compatible and knowledgeable…
Very compatible and knowledgeable counselor. My first time in online therapy. Very satisfied with my session, and I am scheduling more.

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health
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9,555 approved reviews, newest moderated first
Edward P.
Very compatible and knowledgeable counselor. My first time in online therapy. Very satisfied with my session, and I am scheduling more.
Christian A.
BetterHelp has helped me out so much. I didn't realize how much help that I needed until my marriage was falling apart. My counselor was there through everything. Anytime I was at the end of my rope, I could just send her a message and she would get back to me the next time she was online. I could schedule live chats and we could work on what was going on with me and a plan on how to improve. I don't think that I could have handled or even been healthy enough to deal with everything that I have had to deal with in the last 6 months if it were not for BetterHelp.
bmxracer_
BetterHelp is a great tool when you are not feeling like yourself. They have skilled therapists who specialize in the area you are struggling. If you do not connect with a therapist you can switch as many times as you want for free. BetterHelp has truly helped me through my problems and helped me look at everything in a better light.
Adam
This was a great service that really tries to understand the clients needs and helps them come up with a plan to get the ideas in motion. Then, checking in with the therapist after to talk about the progress.
Sebastian F V.
Therapy has been a financially elusive necessity for me. This makes for a wonderful happy medium, and my Doctor is exactly the breath of fresh air I needed. I love her so much and I'm thankful for this app. Being caribbean, I definitely wanted a Doctor that could understand the cultural aspects and it spins on what would be a normal everyday struggle. The one I was paired with may as well have been made by hand with a sticker that said "for [my name] from Betterhelp"
Meg S.
BetterHelp was a desperate shot in the dark when I unavoidably lost my previous counselor. They matched me quickly, perfectly, have answered me personally when I have a question and are affordable. I am so grateful.
Elle
To some extent, people working anywhere are fallible, and there will be less-good employees in every company - hence maybe some of these bad reviews. Personally, I have had a phenomenal time with BetterHelp. I signed up after a difficult time, and less than 24 hours later, I was matched with a therapist who wrote a long, thoughtful response to my entry email. At that point, I chose to pay and continue with this man and since then (over a year ago) we’ve spoken once per week. I can message him every day and get responses, and we have 1hr video calls once per week. Because of COVID, I am on a low income, and this hasn’t changed anything about the service. The therapy I have received via BetterHelp has been life changing, and I recommend it to everyone who is interested in self-development. So reasonable, quick and hassle-free :)
Cassandra A.
On Better Help I had 3 bad experiences with therapists....in a row. Like I gave it a fair shot, but the quality of therapists on the app is just not good.
Response from BetterHelpJan 10, 2022
I'm so sorry that you weren't able to find the right therapist fit, Cassandra. We'd like the opportunity to dig into this further to try and figure out exactly what went wrong and how we might be able to do better as a platform. I'll request some more information from you here through Trustpilot so we can gather more information, and also do what we can to make things right for you. Thanks, BetterHelp Team