BetterHelpReviews of betterhelp.com

After answering a lot of questions on their website to find a suitable therapist, they asked for a months payment upfront, which I did not pay. (Need to check out the therapist first) When they sent me the name of my proposed therapist it was not in line at all with what I had specified in the answers to my questions. Won’t be using. *Following on from their reply to my review (below), I emailed them explaining the poor service and that I would not be using them. I continued to get emails from them urging me to use their services, completely ignoring my follow up email.

I had previously used their service, which was a bad experience. I considered giving them another try, so began (but did not finish) the process of filling out a questionnaire. Without having authorized payment, I was immediately re-enrolled, assigned a therapist, and charged $320.00. Now, without having received any service from them, I am attempting to get a refund. They offer no option to speak to anyone on the phone. They give one only the option, that of filling out an online form. I googled a question about how to contact them, and the number led to a loop of "special offers," nothing more. My whole experience with them has been frustrating, and my assessment is that they are psycho-hustlers, not an ethical professional counseling service.

Best therapy

The local mental health professionals in my area are so difficult to get in to see that it takes months to even have a first appointment, let alone evaluate which one is a good fit for my needs. BetterHelp made it possible for me to have therapy with an amazing therapist who is a perfect fit for my needs, immediately.

Absolut nicht empfehlenswert. Noch bevor überhaupt ein Therapeut vermittelt wird, war das Geld für den ersten Monat schon abgebucht. Der zugewiesene Therapeut hat eine völlig andere Spezialisierung, als vorher in den Fragen angegeben. Von den wenigen als Ersatz verfügbaren Therapeuten sagte mir ebenfalls so gar keiner zu. Ich habe deswegen von meinem Widerrufsrecht Gebrauch gemacht, auf die Bestätigung warte ich noch immer. Absoluter Betrug. Und was das Schlimmste ist: Man nutzt hier Leute aus, die dringend Hilfe bräuchten. Finger weg!

While I was going through a challenging season in my life, I turned to Betterhelp for guidance. I'd not worked with an on line therapist before and found this to be convenient and it was great to be able to do this from my home at my laptop. By being able to fill out a questionnaire I was able to prepare for our first meeting and was happy with who I worked with to help me work through things,

Rene Garcell needs to have his salary 3x'd. What a guy.

It took 2 tries but I finally found the right therapist for me, she's helped me in ways that I didn't think she could and I'm really. grateful to have found her.