BetterHelpBetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
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9,555 approved reviews, newest moderated first
Cinthia
Better Help easily connected me to a therapist that would meet what I was looking for. I actually ended up really connecting and feeling heard. It is convenient in scheduling times for sessions. In addition, the classes have a lot of helpful information. I am very glad I decided to start. It has helped me grow as a person.
Chris H.
Despite the alluring ads on all the podcasts, Better Help is not a good company. First, they don't take insurance. Second, you do not pay for sessions. You pay for the opportunity to schedule sessions. If you can't match on a time with your assigned therapist, you are out that $. Third, they make it very hard to quit, after they already have your credit card information. This company takes advantage of people who are vulnerable, for profit, and that is evil.
Response from BetterHelpSep 28, 2023
We're sorry you feel this way, Chris! We offer membership pricing, and bill for access to all the platform features (which includes the option to have weekly live sessions) for a set period of time rather than a set number of live sessions. However, we are only an email away if any member is having issues getting regular sessions booked, and can help adjust your account accordingly. I also wanted to point out that canceling a membership (and automatic renewals) can be done in just a few clicks, and directly from the Account Settings page. With all of that said, we've sent a TrustPilot form requesting the email address you use to sign in to BetterHelp. This way we can work together and get this sorted out however works best for you. Looking forward to speaking soon, BetterHelp Team
Ashleigh
This has been on of the best experiences ever. My therapist is great and listens and communicates and is very professional. I recommend Better Help to everyone. I have nothing bad to say.
Leo O.
I’m still new to the whole therapy thing, but with my very little experience very impressed I feel the way I feel which cant expressed I will continue and feel confident in a positive outcome. Thanks, BetterHelp.
Matt N.
I’ve tried several remote therapy apps and Betterhelp is the best. The quality of care and ease of matching is A+.
JEW
Being able to get your therapy session from the comfort and privacy of your home, or wherever you are and you feel safe, even from the car on your smartphone, collapsing to zero the commuting time to the therapist office, avoiding indiscreet sights especially if you live in a small town/community - these are the great perks of BetterHelp - at a price that is generally highly competitive with respect to in-person therapy. And if the therapist is not a good match for what you look for, you can always change them and chose from a great selection
joana abilio M.
I started therapy in the moment of crisis. And it has been the best decision I’ve ever made. My therapist that I have one on one sessions with is so helpful I can’t even put it in words. I’ve never been more honest with myself. And I never took the time to self reflect like I do now. The group sessions have given me a sense of community. I realize that I’m not alone. And it has been an amazing support system as well. Overall, I would say that the help I’m getting from the supplication from this community is life-changing. It’s helping me to transform myself.
Ricky
Phenomenal platform.