BetterHelpReviews of betterhelp.com

Come and do it....if you're thinking about it just do it

First the Pros: the two different therapists I've worked with have been great. really care about me as a patient. the group sessions took me by surprise, far better quality than I had anticipated. the price is affordable as well. The Cons: Privacy issues, platform issues, issues with customer services keeping track of raised tickets and issues, and then not applying the solutions to their back end.

Easy to use, great communication from the company and the assigned therapist I had (Denise K.), who was even local to my home state. Looking forward to having the resources to do therapy in the future.

I rarely write a review unless I feel particularly strongly. I guess the quality of this service depends wholly on the therapists you get matched with / pick from the list. The first therapist had such a problem with their local internet which made the online meeting futile. I couldn't hear what they were saying and/or was so broken that you couldn't understand what they were saying. No amount of disconnects and reconnects or setting up new meeting or trying again a different day made any difference. We had to give up. I was then matched with a different therapist who wasn't responding to messages before the online meeting and I don't believe they read them either. They would not offer any help whatsoever, purely saying they would only listen to me. She asked what I wanted so said tools and ideas for me to help deal with the situation, to which she said she would not do. She told me that she was the wrong therapist for me and ended the session. I was then matched with another therapist. I sent the initial detail through, I did not receive any response for over a month!

Betterhelp has been the Best help! It's convenient and my therapist is skilled, licensed and trained to be a helper! I have recommended BetterHelp to 5 to 7 friends we all work and have families and they all think they don't have time for therapy! With BetterHelp we do have time! It's been a blessing!

BetterHelp has by far the best customer service I have ever interactee with in any domain. I always feel truly heard and I have never had to struggle or fight with a request from them. I can feel that they are genuinely in this to help people. Never have I felt "scammed" or not heard. I am highly satisfied with their service, their price points as well as my excellent therapist!!

My experience has been great because it is unbiased and convenient AND I feel my therapist was chosen for me. My match has been very helpful and thoughtful in her manner and has really helped my think my way through situations that have taken years to accumulate. It has been very convenient. I also love journaling with suggested questions.

BetterHelp provides me all of the support, help, and expertise I need and in such an affordable way. I went through several therapists initially (because BetterHelp really helps you find the right therapist for you) and now I've found the best therapist ever!! Thank you so much!