BetterHelpReviews of betterhelp.com

The practical positive effect.

BetterHelp asks you for what are you expecting from a therapist to natch you, they did great in my experience. I felt so comfortable with my therapist plus they also offer help to make therapy more accesible.

BetterHelp helped me a lot to cope with my anxiety and panic attacks. It’s extremely recommended compared with other apps.

I like the way better help has so many ways to get to counselors who are good at they're craft. The community trust is not one which punishes me but it rewards those who strive to keep track of their care.

Love better health! Excellently therapists and great organization! Highly recommend!!!

Better Help is such a wonderful platform. Not only can you try on therapists to make sure you find one that you feel 100% comfortable with, but they offer so much more than just therapy! Their classes are so amazingly informative and helpful. I have taken over 30 of them and have loved nearly all of them. The topics they teach on range from work/life balance to trauma to addiction. There's so much to learn and help further your healing along. I have also really enjoyed the worksheets they provide therapists to assign to you to help apply what you've learned. It's one thing to talk out something, but then to follow it up with a worksheet to cement it in your brain is so amazing. I have found the perfect therapist for me, after trying a few others on and it never feels like a chore to go to therapy. If I have any questions during the week, I can write my therapist and she'll get back to me. When I started Better Help, I was almost completely agoraphobic (won't leave the house) and now I'd say I'm back to about 65%. I still prefer the safety of home, but I am learning how to cope back out in the world. Saw my best friend again after 3 years without seeing her and that wouldn't have happened without the tools and therapy that Better Help has provided. I'm on my way back... THANK YOU BETTER HELP!

I highly recommend BetterHelp to anyone seeking therapy. I tried this as it was difficult to find anyone in person and I am not disappointed. It is like being in someone's office as you can do a video call in the comfort of your own home. I also like the therapist that they provided for me and I believe I am better than I was when I first started.

It took a lot for me to finally decide to get help but trying Better Help was the biggest mistake. You really couldn't make it up. The first therapist I was matched to ghosted me, and no, it's not a joke. She didn't turn up to our first session. I sat and waited at home in silence waiting to connect online and after an hour I obviously gave up. If I'd not turned up I'd have been charged! So back and forth with emails. They 'extended my membership' for a week which really means nothing. I'd lost confidence but thought it was just a blip. So I get another therapist. I was told to select a day and time, which I did, I book it, and almost immediately it was cancelled...with the message on the app from the therapist who didn't address me personally (this being in my own personal message box in which you are meant to talk to your therapist) saying "I can't take the case because of the difference in language". She addressed me as a 'case'. No apology, no explanation. What is most concerning is that I live in the UK, the therapist lived and practiced in the UK so where was the language barrier? I contacted the team again to find out what this NEW problem was. I'm assuming they contacted her because the next morning I got another message saying "please request another processor from the program". So we're 'CASES' that need to be 'PROCESSED'? I've emailed back and forth and had lots of "we understand"s but I still don't know why I was ghosted then dumped. It might make a funny story one day, when I've actually had some therapy and I'm in a better place. So I never actually talked to a therapist at all. And really, I've no idea how good the therapists are but if this is the typical standard, I wouldn't be holding out hope or trusting them to choose therapists with professional standards. Yes, the typical response will be "we care about out members and only use therapists we trust bla bla bla..." They care about signing you up, they don't care about the huge mental setback that an experience like this will have on you. It has had a seriously negative affect on my mental health but I'm not going to let it beat me. Shame, this could have been life-changing for me and brought hope to others who couldn't face the same job of finding a therapist. I really hope others avoid this company because if you're struggling at all, an experience like this could make you completely unravel.