BetterHelpReviews of betterhelp.com

I had been going through a rough patch and was debating on therapy for a while, and one day I just snapped and broke down. I went to BetterHelp because I’d heard it advertised, and honestly, I’m so glad I did. The app is very convenient to use- you can message your therapist, schedule video calls, phone calls, and even have an option for group therapy. Based on a questionnaire, BetterHelp matches you with a therapist whom you can change from at any time, but I feel the questionnaire was very spot on and matched me with a great therapist for me and my needs. They do offer a wide range of therapists based on what they specialize in and even if you prefer male/female/poc/religious/non-religious, etc. I’m very impressed!

When I found BetterHelp, I was feeling very lost in my life. I felt no one understood me or could help me. I felt that I was all alone. I also felt that other people had bigger problems to deal with, so I shouldn't bother them with mine. When I found BetterHelp, I found someone who seemed to understand me and make me feel that even though my problems may not be as vast as someone else's they're my problems and therefore they matter. .... and therefore, I matter.

Takes two days to find a therapist, then when they assign you someone they have such limited spaces available (2 days per week) with only three time options per day. But when you do find availability you can work with the next day it’s cancelled with no follow up message. By the time this has happened you’re two weeks into your membership without having used a single function of the app or a single message from a therapist. So you message support for a partial refund they ignore all your concerns and avoid even mentioning that I asked for a refund and says try a new therapist which is hidden in the app settings. I then replied saying this isn’t what I’ve asked for and doesn’t help when I’ve waited £100 on two weeks and got absolutely nothing from it. Avoid like the plague and go to a therapist in person so you actually get what you pay for

Highly recommend Better help, amazing therapists and very convenient for people who have busy schedules. I love that it's not only a safe place to share things, but that there is also groups, and activities to assist with navigating your emotions.

BetterHelp is a remarkable platform, and I've benefitted from its therapy sessions, mental health classes, and journal prompts. If you're looking for help with your mental health, look no further!

Betterhelp is its moniker. I love the ease of getting in, the fair pricing, the therapy styles, and the therapist panel of choosing my own, or getting "matched". I have enjoyed my therapists and I adore the journaling exercises, as well as the easy appointment scheduling process, the daily exercises that are available and the assessment processing... it's just super nice to be treated in an orderly manner which helps manage the chaos of emotional stressing getting therapy and exposing yourself to a stranger - even if a dr of sorts... . There are a few technical program growth needs that could help others possibly, but I'm not a company tech and the important thing is - that I called and was able to share and feel I was heard and treated with concern and care, even if I wasn't a tech...I felt they listened patiently, aware they were at hand with a human needing mental help... they never once made me feel ill or unworthy. That matters. So far the best customer service ever, in a long while. Thank you Better Help! Thank you, to whoever owns this company. ~S~

The app is easy to use. I received a response to my request for a therapist within a few hours. They offer a variety of communication paths and formats for interaction.

I wanted to receive service from BetterHelp.com. I filled out the entire questionnaire, only to be asked what my skin color was when filling out a section for financial aid assistance. This is absolutely gross and unacceptable. What difference does your skin color make when filling out info for financial assistance? I will never use or recommend this place to any person needing mental health care. Disgusting and discriminatory!