BetterHelpBetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
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9,555 approved reviews, newest moderated first
Theresa D.
I really enjoy the flexibility of online therapy. My therapist does a great job responding to my concerns throughout the day. I feel very comfortable talking to her as well. I enjoy the different therapeutic self reflection worksheets, as well as filling out the daily journal. The site is very user friendly. I would recommend Better Help to anyone looking into therapy!
Raoul H.
My first therapist only had time in the evenings. When I terminated the sessions, I still had two weeks left to avoid sudden additional charges. However, the next therapist unexpectedly became unavailable, possibly due to my cancellation. Despite my subscription being extended by three days, the therapist was absent for a week, and my subscription ended. I ended up spending a significant amount of money for a lot of delays and no tangible results. I find BetterHelp not very appealing, and I wouldn't recommend it to anyone.
Response from BetterHelpFeb 20, 2024
Hi Raoul, We appreciate you bringing this to our attention and are sorry to hear you were not able to utilize your membership, due to your therapist's availability. In these cases, we are always happy to provide an extension so you can continue with your therapist when they return. Additionally, our Member Success Team is available if you'd prefer to switch to a therapist who operates during the hours best suited for your schedule. I am going to request the email address associated with your BetterHelp account, via a TrustPilot form you will receive shortly. This way we can work together to ensure you are able to get the support you came for. Talk soon, BetterHelp Team
Frequent C.
My therapist was amazing and helped me realize a lot of things that I thought subconsciously that I always danced around but he helped me connect the dots
Hanna R.
Amazing therapist and very simple app.. am so glad better help exists, really helpful to be able to do it at home, especially with a young child.
Nahomi L.
Amazing app! Really affordable and with great Mental Health Professionals. I highly recommend BetterHelp!
Troy S.
BetterHelp makes finding help easy. It can feel very intimidating to seek help. BH takes that roadblock away.
Applecore \.
I have only recently started using Betterhelp and already it has proven a very easy and helpful platform to use. It is very quick to get matched with a therapist and you even have to option to choose your therapist based on a variety of different factors including areas of expertise and background. In terms of the quality of therapy itself you definitely get what you pay for. If it's in your budget and there's things you want to talk about and get off your chest that you feel you can't disclose with others then I can't recommend this platform enough.
TIFFANY F.
The accessibility of the app and website are phenomenal! You are able to list the attributes and preferences of your psychologist, counselor, or therapist! I love the various options that you have once you find a therapist. BETTER HELP is a game changer!