BetterHelpReviews of betterhelp.com

Effective, easy and encouraging! Betterhelp is a safe haven in so many ways that solicits results!

They have a thorough survey in the beginning of making your profile to ensure that you will find a therapist to your liking, who you can vibe with, and specified to your needs. Their website and app is easy to navigate and makes communication with your therapist easy peasy lemon squeezy! You get a more personal connection to your therapist as well through the app, instead of having to call and ask a reseptionist to deliver a message on your behalf. If you dont like your therapist, you can switch at any time, but I got lucky on the first try. I can recommend Betterhelp to everyone!

I love the convenience of BetterHelp. I really like that it’s therapy that accommodates my busy schedule, and it allows me to do it in an environment that I am comfortable in. The app is pretty easy to navigate, and I love all of the resources that are available through it.

I was desperate for help. All the other agencies took too much time to get back to you! Once I learned how to use the website it was smooth sailing! I also like all the tools available for help.

I have been changed with the auto renewal for 420 gbp and have only got 1 individual session. I have written email to ask for refund as I didn’t have matched schedule with the therapist but it has been more than a month and there was no reply. I really don’t like how this is auto renewed regardless of how many sessions have been actually scheduled. Also I am surprised that my email has been completely ignored for a month.

Very easy to schedule and great experience with my therapist

I have had 2.5 years of intense losses and the resulting deep, deep grief. I needed help processing yet was unable to afford in-person therapy at over $120 per hour. Better Help matched me to a therapist that met my requirements who has been a gift to work with. Through Better Help, I am healing. I highly recommend Better Help.

I have used BetterHelp on a few occasions. I chose BetterHelp as it appeared to be reputable and had more reviews than other platforms of a similar nature. I liked that your sessions could be via IM. However, despite BetterHelp advertising itself as affordable, it is hardly any cheaper than regular therapy sessions with a more reputable therapist. I have found some online therapy charging £25 per weekly session which is almost half the price of BetterHelp. You also have to pay for a month advance which isn't fair value when your therapist may not be available for a full month of sessions. I haven't found this platform particularly helpful. Some therapists clearly use this as a side hustle so you don't get the level of care you want. The first therapist I used was my favourite. We sent messages back and forth rather than just having a single session a week. I felt like I had a therapist to hand on a regular basis. However, he did go on holiday for a little while and I was still charged the full month. As I was struggling to pay for this therapy, I ended up cancelling. When I re-joined I wasn't able to connect with him again and was matched to a different therapist. This therapist didn't respond to messages like the first therapist did so I only spoke to him during our weekly sessions. The sessions were not helpful. He kept telling me I felt and angry and rejected. I was fully aware of my feelings. I was looking for support on how to navigate and deal with them, which he did not provide me. I switched therapist, this one didn't even respond at all. I eventually cancelled and did some further research. I discovered that although all of therapists on the platform are qualified, they aren't all good. There are a lot who are inexperienced or disinterested and it's difficult to match with one who will provide the support you want. There are many reputable therapists and councillors who now offer therapy online in some form the price is equal/cheaper. I also think the way the subscription works needs to be changed. You pay for the month upfront but that doesn't guarantee sessions or communication from your therapist. If you pay for the month in advance, you should be in regular communication with your therapist or they should give you the option to pay per session.