maureen M.
Great platform
Great platform, it's accessible from anywhere.

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent

Mental Health · Lancaster, California
Excellent

Mental Health · New York, New York
Excellent

Mental Health
Excellent
9,555 approved reviews, newest moderated first
maureen M.
Great platform, it's accessible from anywhere.
Erica R.
I recommend Betterhelp to EVERYONE! My therapist is wonderful and is such a good match for me. The only negative is that I didn’t try Betterhelp sooner! I even told my doctors so they could recommend to other patients!
TLD
Been great on individual level, but when I want to expand to couples therapy, it has been extremely difficult to set up separate account.
Scott G.
BetterHelp has been a literal godsend. The ease with which I can access therapy, the quality of the therapists, and the easy to use platform is great! You also get access to group therapy and classes to help advance your mental health goals.
Michelle H.
BetterHelp app is very easy to navigate and the therapist respond very quickly to chat messages and the appointment are convenient for whatever your busy schedule is. You can even upload photos of things you’ve accomplished and message it to the therapist to show progress on your goals. It’s been great for me.
Conan
They charged me 3000euro for a single session. No reply to emails about that, all I have left is legal action.
Response from BetterHelpApr 30, 2024
Hi Conan, Thank you for reaching back out. We did request contact information on your previous review, so that we may look into what happened with your account, but didn't receive any response. It sounds like your account may not have been canceled, thus continuing to renew the membership and charging you. We are happy to look into this further for you, so I am going to request your contact information, through TrustPilot, again. Looking forward to assisting you soon, BetterHelp Team
Ingrid
I am extremely grateful for BetterHelp. It simple to access yet professional and very helpful. The therapist is top-notch; incredibly empathetic, careful to listen and hear, patient, thoughtful, professional, and helpful. There are many resources available at BetterHelp including presentations with a wide variety of subjects to chat sessions. So grateful this type of service was available when I needed it most. It is really helping my put my experience into perspective so I can get well again.
Darlene S.
Counselor is excellent and I didn't have to take all day to travel. Site is easy to use