Speyder W.
Benjamin is a very good listener and…
Benjamin is a very good listener and gives feedback and material to help with whatever problems you have, like homework.

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health · Lancaster, California
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Mental Health
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9,555 approved reviews, newest moderated first
Speyder W.
Benjamin is a very good listener and gives feedback and material to help with whatever problems you have, like homework.
Nya A.
My experiences with BetterHelp have always been excellent. Online therapy is necessary and has made mental health care accessible. I appreciate how easy it is to switch providers until I find one that works for me. My therapist was exactly what I needed and when I needed it. Over the years, BetterHelp has been a significant support through difficult transitions in my life when I needed it most. I recommend this platform for anyone needing easy accessible and quality mental health support.
Melissa S.
I am incredibly grateful for BetterHelp. Their platform has been a game-changer for me. The convenience of being able to access therapy from the comfort of my own home, at times that fit my schedule, has made a huge difference. My therapist is supportive, understanding, and skilled at helping me navigate my challenges. The communication options, including video calls, phone calls, and messaging, provide flexibility that traditional therapy lacks. BetterHelp has truly been a lifeline, offering the professional help I needed to improve my mental health. Highly recommended!
Carla
My experience has been life changing. I love the therapist and hope to continue with her for as long as I can. The expertise, compassion, and intuition is immeasurable. This is the best choice I could have made.
Brian R.
When I burnt out and the situation I was dealt I mean I was at rock bottom. A family member payed for me to use better help. I was matched with a therapist and during the middle of the first session, the therapist told me that she didn’t feel like she was experienced enough in the areas I needed help with and I was paired with another therapist. That therapist has been a rock in my life at least once a week for the last 18 months and I m getting my life and career back together. I trust my therapist more than anyone! I have been to several therapists in person over the last 12 years but I was hesitant of it being virtual… one hour a week or two sessions what ever I need I don’t have to worry about travelling to and from. I just log on and I’ve been between Ireland, UK, France and now the USA. Never had to change my therapist , never had to cancel an appointment. Always instant access and consistency! By far the best experience in therapy and obviously it’s down to the therapist and the client but the platform supports the healing environment… having a consistent therapist that you can build a relationship with and you can trust to open up with! There is nothing I can’t talk to my therapist about and I feel safe and secure no matter what I discover about myself or my situation!! Thank you Better Help! I hope you are treating your therapist well because mine is a gold nugget!
Kit
I completed a few questions in an application provided by BetterHelp. They did a great job of pairing me with a therapist. The therapist has been a great listener, engaging via text throughout the week. She gave effective feedback during our conversations to help me think about what is best for me while moving forward and past some painful memories. I, also, had the opportunity to use the journal area provided on the app. It helped me keep my thoughts together in the interim of our next visit; and, it helped my therapist to see my thought process throughout the week. I believe it helped me keep focus on what was important. Overall, my experience has been great. I highly recommend BetterHelp to anyone who wants to sort things out, navigate effectively through a relationship, or figure out what comes next in life.
jens
This is NOT a substitute or even something closely beneficial for actual therapy. This is life coaching, which is not a problem or a bad service but If you actually have mental problems, trauma's, things from your past you need to dig into etc. and don't just need a life coach this is not a real therapy session. I don't mind the service of life coaches but it is grossly scummy behavior and marketing to advertise it so heavily as therapy. It's not. Gross, gross business
Response from BetterHelpJul 22, 2024
We're sorry if you didn't feel you were getting true clinical support from the therapist you were matched with, Jens. Because we require all therapists on our platform to be fully licensed (including a relevant academic degree in their field, at least 3 years of experience, and at least 1,000 hours of hands-on experience), we expect them to be able to provide true mental health counseling. We'd appreciate the opportunity to gather more information and find a resolution for you, Jens. I'll request the email address linked to your account through a separate Trustpilot form, and look forward to getting this sorted out. Thank you, BetterHelp Team
Ronja H.
I love this app. I’ve started about 6 months ago and the first therapist I was suggested has been phenomenal. Despite struggling with sticking to appointments usually, I’ve had therapy every week and it’s been so immensely helpful. The app is convenient and there is so much offered and big plus is the amazing support team, too. They respond very quickly and with compassion and kindness. Very happy.