BetterHelpReviews of betterhelp.com

The reason I am giving it such a rating is because I really needed to speak to someone and I was lucky enough to get a great person right off the bat, talking with them have shown me a lot of new stuff I was doing without realizing I was doing this and gave me new ways to see and think of things. The only thing I wish was I was able to have 2 visits within the same week as an hour passes by quickly and I tend to forget about stuff we were talking about at the time.

I NOTICED THAT BOTH LOW INCOME POOR INCOME OR HIGH INCOME INCOME PAY THE SAME AMOUNT OF £180 DESPITE THE PROMOTIONAL LANGUAGE SUGGESTING A DISCOUNT FOR LOW INCOME INDIVIDUALS. THIS PRICING APPROACH CAN BE CONFUSING OR BE PERCEIVED MISLEADING . I BELIEVE TRANSPARENCY IS CRUCIAL IN MAINTAINING TRUST ESPECIALLY IN A FIELD AS SENSITIVE AS THERAPY . CLEAR COMMUNICATION ABOUT PRICING CAN ENHANCE CLIENT SANCTIFICATION AND LOYALTY. !!!

I used better health briefly two years ago for counselling and I found the councilor was projecting their similar circumstances on to me. It almost cost me my marriage. When I messaged Better Help about it recently I was told: "Your comfort and care are very important to us, and the appropriate teams are being made aware of your feedback. I understand you've decided to go in a different direction, and we respect your decision. With this said, I’m truly here to help, and please don't hesitate to reach out again with any further feedback." A stock answer after being traumatised by their councillors. This is a commercial service, not a therapy center. Contact your local mental health support center if you really need assistance. -JB

The therapy match was %100 suitable. I attended group sessions and classes which were amazingly helpful. I love everything about this site.

I was searching for a therapist on their website and wanted to do my due diligence. I noticed that one therapist's bio stated they had seven years of professional experience. However, after checking their license with the state, I discovered they only had two years of experience. I emailed BetterHelp to inquire about this discrepancy, and they explained that therapists can count time spent as an intern as part of their experience. I responded that this shouldn’t be considered "professional experience," but my concerns were dismissed. It seems they may be misleading clients about therapists' experience to make their roster appear more qualified. Be cautious! While it may not be outright dishonest, it is certainly misleading, and for a company that desperately needs credibility, this is not a good look.

BetterHelp has done wonders for my ability to receive therapeutic care without trying to adjust my hectic schedule to an in person doctor. My current therapist, Maria Eijo, LMHC, is so wonderfully supportive and caring! I’ve never been in better hands. Thanks BetterHelp!

Better Help matched me with the therapist that met my requested requirements. I love the text reminders and that my appointment is put on my Google calendar!

The resources available including individual therapy, group counseling and educational tools has been transformational in my life.