Juliana G.
Try it and you will see the difference…
Try it and you will see the difference !!!

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
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9,555 approved reviews, newest moderated first
Juliana G.
Try it and you will see the difference !!!
Chris J.
Better Help uses steps that match you with a therapist very easily. I feel like they got it right on the first try.
Dorie G.
Very convenient and affordable.
Heather
BetterHelp's service is as efficient as it describes. And they have a wonderful support team. When I canceled my membership for financial reasons, BetterHelp made a thoughtful arrangement and gave me warm advice. Their advice is professional and neat, delivered with a human touch. I greatly appreciate it and will definitely consider returning when the situation allows.
Cj H.
I am so grateful for BetterHelp. Live sessions with local therapists had me dealing with constant turnover as people would move on to new positions. I was constantly having to start over from scratch with someone new. Just about the time we started going anywhere with therapy, the new person would leave. It was a struggle that didn’t really get me much of anywhere with my mental health. With BetterHealth, I’ve had two therapists over several years — and the change was to find a therapist because I needed someone who meshed with me better. My first therapist with BetterHelp was good. My current therapist is fabulous. I’ve recommended BetterHelp to so many people and to a couple of online groups.
Jessica G.
BetterHelp is a great way to access therapy. The range of skilled practitioners and ease of access mean you can speak to someone who can start helping with issues quickly. In the past the idea of finding a therapist seemed daunting to me, and I didn’t work on things. BetterHelp removed those barriers and I’m already seeing the results in my life. Highly recommend.
Albert R.
I don't think they particularly vet their therapists, or hold them to quality standards, which means the therapy is still cheap. I think it may put people off therapy once they do this and don't find themselves able to change or get as much as they expected from it. I have moved on to a private therapist and found it 10x more rewarding.
Response from BetterHelpNov 14, 2024
Thank you for your feedback, Albert. All therapists are fully licensed & vetted before providing services on our platform. We also have a clinical team that provides oversight to ensure all members are safely supported by quality therapeutic practices. With that said, if your therapist gave the opposite impression, we want to help. Our Member Success Team is always available if you are feeling your therapist isn't the right support system you are looking for. Should you ever be willing to give us another chance, they typically respond within 1 business day, and would love the chance to help find a new therapist. Ultimately, we wish you continued success on your mental health journey! Sincerely, BetterHelp Team
Markus
I've been to several psychotherapists in my day and I've tried about 4 at Betterhelp. They were all empathic and very nice, but unfortunately they don't have the experience/expertise that they claim to have. I have a specific problem/cognitive distortion that I wanted to fix, and sought out CBT therapists and they all claimed to be that, but in the end all they did was do the "normal talking" thing and not get to the root of the problem. All in all, I've had absolutely no improvements using this site. I've had better help from family and friends. Would not recommend.
Response from BetterHelpNov 14, 2024
Hi Markus, We are sorry to hear your therapist matches weren't who you were looking for. As with in-person therapy, we understand that it can take multiple tries to find the therapist who can support you towards your goals. To this end, we allow our members to change therapist as many times as needed to find that right match. We would love the opportunity to help you find another therapist who may be a better fit for your specific needs. I am going to request the email address associated with your BetterHelp account, through a TrustPilot form you will receive shortly. Talk soon, BetterHelp Team