Katashi Y.
The most amazing therapy in the world
The most amazing therapy in the world. They changed my life and I am truely thankful.

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent

Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
Excellent
9,555 approved reviews, newest moderated first
Katashi Y.
The most amazing therapy in the world. They changed my life and I am truely thankful.
AJ
Betterhelp has been absolutely amazing. The therapist they matched me with is the perfect fit for me and I feel so happy and safe. I've been using betterhelp for months and have had no major problems. It is very convenient and not too expensive. I would 100% recommend this service to everyone.
TW
I’m surprised that the five star rating this company has. Maybe I’ve been unlucky. This is the second time I’ve tried them and deffo the last. I just had a session with someone that I really doubt is properly trained and not at all aware of trauma. She was so rude and so off as a person. I checked with her if she used Internal Family Systems before the session and she said she did. I checked again in the session and she irritable, saying ‘you already asked me that and I said yes’. Feeling doubtful of this, I asked if she was trained in it - she became even more irritable and said she wasn’t but she used it anyway! I was doubtful about proceeding with the session and she became snappy, asking why I looked so shocked, what was up with me, was it too early in the morning for me, why hadn’t I bothered thinking about what to say in my session. This was all before telling me about herself or reassuring me or even just being quiet. Her make up was totally wonky and her room behind her was so messy that I’m not sure she was in a fit state to be playing with my mind, especially as she isn’t even trained correctly. Cancelled my membership.
Response from BetterHelpDec 3, 2024
We appreciate you bringing your experience to our attention, TW, and what you have described isn't typical. We would like the opportunity to hear more about your time with us and see how we can turn things around. I am going to request the email address associated with your BetterHelp membership, through a TrustPilot form, so we can reach out to address your concerns. Talk soon, BetterHelp Team
Patty A.
BetterHelp allowed me to get the therapy I needed in my home. I can schedule the sessions that are convenient for me. I can reschedule and change schedules whenever I want. It's easy to switch therapists if you don't click. In my experience, I've had a great connection with my therapist every time.
Lisa H.
My experience with BetterHelp has greatly improved my day-to-day life. My therapist is amazing. I don't know how she listens to people's bullshit all day long and still is so cheerful and funny. I was scared of therapy, but now I'm so glad that I took the plunge and tried it. My review would be 5 stars except for the fact that everything depends on working internet and cell connections. Technology!
PHILLIP V.
My therapist, Virginia Hagen, is exceptional. She truly listens and provides exactly the support I need. Her compassionate approach, thoughtful insights, and genuine care have made a significant difference in my mental health journey. She creates a safe space where I feel heard and understood, offering practical and empowering guidance. I highly recommend Virginia to anyone seeking a skilled and empathetic therapist. BetterHelp’s service has also been seamless and convenient, making therapy accessible and effective. Five stars all around!
Sherri
The therapist I have been paired with has helped me to acknowledge traumatic events I experienced and has shown me a way to forge a path forward. She keeps me from going down negative paths by getting me to see steps I am able to take each day. I no longer feel stuck and overwhelmed.
kyla L.
I have been working with Norma Deering & she has been absolutely wonderful. She listens, is compassionate, & gives multiple options on ways to help myself & whatever I have going on. I am excited to continue my journey with her.