BetterHelpReviews of betterhelp.com

It was, unfortunately, a deeply disappointing experience. Over three months, I switched between eight different therapists, and many seemed ill-equipped for the role. The process took a significant toll on my mental health. Constantly opening up, paying for sessions, and repeatedly feeling let down was exhausting, leaving me feeling that I could navigate my struggles better on my own than with the help of someone with a degree and years of experience. It was a damaging experience that led me to quit therapy at a time when I truly needed it, keeping me away from seeking help for over a year and adding new fears about trying it again.

The ease and convenience of getting started is great. If you've never done therapy before and hesitated -- hesitate no more. It helps a lot if you can find a comfortable, _private_ space and time in which to do your sessions; if you don't want your family to know you're in therapy, it's possible, but sometimes tricky. DO take advantage of the fact that you can switch therapists. Some are excellent, and some are meh. Find one that works for you.

Only been using the app for a short time, but the experience has been brilliant. I have an excellent therapist who is very attentive and accommodating, and the app is very accessible and easy to use. Would highly recommend if anyone asked. Thank you.

I recently had a virtual therapy session with Dr. Anderson, and it was an incredibly positive experience. From the moment the session started, I felt welcomed and at ease. Dr. Anderson's empathetic and understanding approach made it easy to open up about my feelings and concerns. The advice given was thoughtful and insightful, covering aspects of life, family, and work. The session was well-structured, and I left feeling heard and supported. I highly recommend Dr. Anderson to anyone seeking a compassionate and effective therapist.

I had an American therapist (I’m a Brit). She was clearly an Anglophile and was more interested in my life in London than helping me with my problems. This is a damaging platform.

Betterhelp's website made it straightforward to find a counselor to work with. The counselor I met with was well qualified and very professional in our interactions, providing me with the guidance I was looking for at the time. One are for improvement would be to offer a service for those dealing with aging family members; there are groups for other themes but not this increasingly challenging fact of life.

I don’t have insurance, but even when I did BetterHelp was a better value. I appreciate the options within the app and find it to be very useful! I love that I can video in from anywhere.

Awful money grabbing company. Signed up and paid over £200 and only had one appointment given the therapist I was matched with only had appointments at 4/5am most days? When she did turn up, she turned up late to the first appointment then began telling me about traffic and when I was getting into telling her my issues, about how I have substance issues with cannabis began to tell me her opinion on weed and how it’s great? When I literally just told her that for me, it’s a problem. Completely unprofessional and did not seem like a good therapist at all. Better help charge you even if you’re not having sessions. Using all of that money for their podcast ads and paid actors giving feedback. Awful, awful service profiting from poor mental health. AVOID