Omar El S.
Easy site and good therapists
Easy site and good therapists

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Mental Health
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9,555 approved reviews, newest moderated first
Omar El S.
Easy site and good therapists
Stephanie
Through my university partnership, I have used BetterHelp for four years. I have benefitted tremendously from the quick and reliable access to therapists. I also appreciate that BetterHelp tries to match clients to therapists who meet their needs, whether a therapist of color or includes faith principles within their sessions. Lately, BetterHelp has also offered group sessions, which are wonderful for anyone who desires a personal connection with others and to receive treatment from their therapist. I would recommend BetterHelp services to others.
Michael B.
Better Help has been so helpful. Its taken me through major life changes and personal issues and I cannot recommend this service enough.
Hans
A very good platform that offers so much - I like the idea of group sessions for instance and the ease of use and availability.
Dan I.
BetterHelp is a great resource for finding and matching the right counselor to your needs once you complete their questionnaire. BetterHelp.com is an easy to use website and they even provide a good video test capability that checks your camera, microphone and speakers to make sure everything is working well before your video teleconference session. I highly recommend BetterHelp.com!
Paula
My experience with BetterHelp has been absolutely wonderful. From the moment I signed up, I was matched quickly with the perfect therapist who understood my needs right away. The platform's approach has been a game-changer—providing help without requiring endless follow-up questions or unnecessary formalities. My therapist is caring, compassionate, and consistently helpful, making this journey to better mental health both effective and comforting. The convenience of BetterHelp is unmatched, with multiple options for connecting with my therapist, whether through video, phone, or messaging. It’s reasonably priced, especially considering group sessions are included in the cost. For anyone seeking accessible and empathetic mental health support, BetterHelp is an outstanding option.
stephen M.
I have signed up to better help as I am not feeling very good within myself. However since signing up I have never actually progressed with any therapy as taking that step feels like a lot. However I have been getting emailed a lot from better help with pushy offers for discount and being told that it's the "last chance" "this ends today" which i just find awfully pushy and pressured for a company that is supposed to be helping. Just makes you realise that everything is about money and they don't actually care about you or your experience at all.
Response from BetterHelpDec 13, 2024
Hello there Stephen, We are so glad to hear that you reached out in your time of need and understand if you are not ready to start your therapy journey quite yet. Our Member Success team is available to assist with stopping communications until you are ready to start working towards your goals and they typically respond within 1 business day. Alternatively, I am going to request the email address associated with your BetterHelp account so we can assist further. Talk soon, BetterHelp team
Court D.
The company follows up with its clients and ensures that their needs are met. Feedback is atwo-way street and I never feel forgotten. Whenever I have a concern, BetterHelp makes sure that all issues are resolved to my satisfaction.