BetterHelpBetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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9,555 approved reviews, newest moderated first
Kimberly C.
Better help really takes the word HELP to heart. It’s convenient, easy to sign up and available by a push of a couple of buttons. My therapist was a match in the first shot! I felt safe to talk and like I could be open. We discussed some underlining issues and I was able to process from a different point of view. Take the first step and sign up. You won’t regret the helping hand.
NekoMecha
The therapist I got was a perfect match, and I got some very very helpful life changing tips to my problems
Ana G.
I have been using BetterHelp for many years and I have had a good experience thus far. While it did take a couple of tries to find a therapist I vibed with, but once I did the difference in myself and my mindset has been incredible. I do recommend this service to those who need access to a therapist. Just make sure to be mindful that if the first therapist doesn’t work you can find someone else!
Silvi
This is a rip off company. Private therapy/counselling sessions face to face or online are anything from £50p/h for at least 50minutes. BetterHelp is 45 minutes and more money. Therapists are working hard and charge less for more minutes. I rather give them the money then a company who doesn't appreciate hard working therapists. I had the best therapy ever at BetterHelp but when the therapist left due to unappreciated and unpaid work, I left with the therapist and now I get 60 minute therapy session for less money. Just wow!!!
Response from BetterHelpFeb 11, 2025
Hi Silvi, We pay our therapists a fair rate for their time working with members on the platform, and are upfront about the payment structure from the very beginning. We offer benefits beyond the standard compensation rates, and handle all the referrals and overhead costs. That being said, we know that the platform is not the right fit for every therapist long term, and we are sorry that your therapist left while working with you. We are happy to hear you've found another resource that can meet your needs, however, and that you are continuing your healing process. Take care, BetterHelp
Melinda W.
As someone who has tried more than one therapist, but was new to the whole thing, I can say that one of the things I love about BetterHelp is the questionnaire at the beginning of the process. It helped me clarify what I was looking for and helped me be matched with an actually great fit for me. The support, guidance and care has been invaluable and I cannot recommend it enough.
Karen M.
Joline, Is very professional, friendly and supportive to me. She listens to me sound out my personal and professional concerns. Going to a licensed professional counselor is so very important. I am a licensed professional counselor. People, friends and family, in my life because of my occupation and education, feel like I should never have any concerns or problems. They think I should be happy and light hearted all the time...So very not true. We take in the concerns of others, in addition to having our own life issues and situations coming up out of nowhere startling us and we have to stop and take the time to resolve these issues, just like everyone else...Joline helps me sound out my thoughts and feelings to turn these into sound well thought out choices and life decisions...I highly recommend Joline Morgan, LPC
Beth B.
My therapist helped me with seasonal depression. Giving me guidance and encouragement. Once I began journaling, walking, and changing my stinking thinking to a more positive mindset everything improved.
J West J.
Using Betterhelp to connect with a therapist couldn't be any easier! Signing up online is simple and I picked my therapist from several to choose from. I am thankful that we hit it off from day one and I find it very easy and productive to speak to my therapist weekly on the phone. It's such a nice change from having to take time out of my business schedule to drive to an office, instead, we meet on the phone when it works best on my schedule. I am really enjoying the time I am making for myself and the benefits of including therapy in my life again. Betterhelp has made it so easy that it just makes sense.