BetterHelpReviews of betterhelp.com

I paid quite a substantial fee up front on the understanding that it would be a straight forward process, i.e: I would match with a qualified therapist and then speak to them as and when I required, via text or voice note. Sadly, the therapist I was matched with didn't seem very keen to discuss what are admittedly complex issues and decided he couldn't work with me after less than five messages back and fourth? I attempted to find a new therapist and was rejected again, based on gender and age preferences I had input during the signing up process (which I assumed weren't binding). All the while, I was prompted to make appointments for video calls, which were I to miss one, would incur a penalty charge of £15. It was all incredibly frustrating and ultimately got me nowhere. As such I cancelled my subscription and terminated my account. You could argue that I made a rash decision but I would advise caution to anyone considering signing up for this service.

I was able to get a therapist that fit my mental health needs, schedule video appointments weekly, and message my therapist at anytime! My therapist is very responsive and has helped me get my life on track. BetterHelp gives group sessions that you can attend on a variety of different topics just about any day of the week! They have a financial aid program as well that helps with the cost.

It really helps me on understanding myself, and find better way to express.

Erma is smart insightful and listens well

My therapist totally understands my situation. She is positive and upbeat and very professional. Online therapy is a great way to go…

Absolutely guttered. Subscribed, the app is slow and just a mediocre experience. Then I introduced myself in the app to the therapist (with a lot of details and personal experiences) and there was just no answer. Also no disponibilities for a session available. Just not good.

I love how I can stay home to speak with my therapist on video chat and the available days she has instead on the phone trying to make an appointment which I am forever stating that day doesn't work, neither does that day, etc. Very convent to see. She's awesome, she even checks up to see how I am if we don't have an appointment scheduled. She's caring and awesome at what she does!

Didnt take insurance then i started a Seeing a ton of incel coded ads crying about the male lonliness epidemic. I found a better platform that doesnt cater to men while saying nothing about what women might deal with...