BetterHelpReviews of betterhelp.com

Had a great experience during therapy. Trying to cancel however; different story. They have charged my card twice after cancellation. How does a business charge someone’s card for services not rendered it’s like they’re hoping you don’t pay attention.

Was matched with a great therapist (Dr Rasqui) who listened and helped me very much. Also customer service was very good, I contacted them about billing and they tried to help in every way they could.

In the last 6 years I have lived so many different lives but one thing that has remained consistent over the last few years since I’ve joined better help was knowing that I can talk to my therapist without judgment and that she’s there for me at the click of a button. The scheduling is flexible and I really like that I can communicate via video call, voice call or just messages and texts. Better help has been there for me when I needed it and I’m so grateful.

BetterHelp made the difference I was looking for in my healing journey. The ability to choose where I am during a session is huge. On top of that, I was able to match with a therapist of MY choice. For 24 years I had to struggle and end up giving up on my journey because I didn’t have the right person. Anyways please try this company if you want to live a healthier life. It’s worth it, you’re worth it!

I was rejected from getting health insurance solely for the reason of using Betterhelp. Not because I had physical or mental issues, literally just for being in betterhelp, the insurance company determined that I had pre-existing mental health symptoms and I was denied. So if you're planning to apply for insurance, I highly recommend to not use betterhelp, as they can look into your past history if you've used it even if you aren't using it actively now. If I've known this would be the case, I'd never use Betterhelp. I was just using it to chat with daily life stuff, the topics we'd go over was never remotely even related to severe mental health conditions like depression. I've explained this to betterhelp hoping they could help me prove the above to the insurance company, or at least assist me with the matter, but they did not. All they did was tell me they couldn't do anything and that I had to figure it out with the insurance company myself. So for all the reasons mentioned here, I really highly recommend against betterhelp since not being able to get health insurance is a pretty big deal.

Payment structure feels like theft. Working on grief, I pay monthly & wanted to stop my payment for the next month but that ends membership immediately, effectively I'll lose two pre-booked sessions this month effectively £120! Membership should end at the end of the month I've paid for. It's super $hitty they do this. So Betterhelp - Do Not recommend.

I've had a wonderful experience with BetterHelp, especially thanks to my therapist, Rita Hercska. She creates a warm and supportive space where I feel completely heard and understood. Rita has a thoughtful way of reflecting back my patterns and offering insights that genuinely help me make sense of what's going on in my life. I appreciate how she balances empathy with clear guidance, which has helped me grow and feel more grounded. I truly recommend BetterHelp to anyone looking for meaningful, professional support!

Easy to use and reasonable price