beneplace.comReviews of beneplace.com

Beneplace is great when it comes to booking hotels, but when it comes to purchasing shows and sporting events they are the absolute worst!! Recently, I purchased San Francisco Giants tickets and A Beautiful Noise show ticket, Not only did I call Three times because I didn't receive any confirmation and or tickets for over 18 hours. A representative told me I would be refunded because they couldn't tell me where the tickets were and the game was almost sold out. After that, I purchased new tickets. Then an hour later Beneplace sent me their tickets and refused to refund me. Never experienced more incompetence.

Easy to follow

Great offer and very convenient easy and safe

SLOW and times out

The rates were incredibly discounted. On a rare occassion when there are multiple room types (executives with jacuzzi, Jr. Executives, etc.), the room doesn't always seem to match. But otherwise, great discounts!

Easy and great!

First of all the website mal-functioned twice. I tried calling the Beneplace customer service phone number on listed on your website. I was on hold for over 45 minutes while being subjected to the very sad depressing music that your company was playing. I finally decided to hang up and try calling the hotel. When I called the hotel they tried to charge me more than the price listed on your site. I tried calling the Beneplace customer service number again but to no avail. Finally after 3 more attempts the website worked.

I was paying for a rate and it increased by $10 where I wasn't able to purchase it anymore.