Janae O.
Ease of search and price range
Ease of search and price range
Response from beneplace.comJun 29, 2025
We appreciate the awesome feedback. Thank you and enjoy.
For over three decades, we’ve partnered with businesses across the globe, serving as a constant source of support for HR professionals by building meaningful packages for their employees.
beneplace.com (beneplace.com) has 326 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Excellent

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Excellent
326 approved reviews, newest moderated first
Janae O.
Ease of search and price range
Response from beneplace.comJun 29, 2025
We appreciate the awesome feedback. Thank you and enjoy.
J L.
i dont like the process/fees to make changes/cancelations, due to being made to pay upfront for reservations. if you cant make changes, we shouldnt be charged to cancel & redo reservation.
Response from beneplace.comJun 29, 2025
We apologize but we do not control the cancellation policies on items and hotels. Please make sure you are buying the correct hotel or rental if you need to possibly make any future changes.
MARTY A.
It was cheaper to purchase this way. Also, very easy and user friendly. I will definitely use again.
Response from beneplace.comJun 14, 2025
Enjoy the movies, and thank you so much for that awesome review. Thanks.
Jason H.
The website had a glitch and I was double charged for my hotel room. When contacted they said they had to investigate and it would take 72 hours. 72 hours past the 72 hour window they still don’t have a decision, when I called back to let them know I have screen shots of what I thought I was booking they had me email them and now told me another 72 hours. For what I’m out so far this website hasn’t saved money but instead caused a big nightmare. When I spoke with the woman at the front desk of the hotel I was informed if I called and told her what the website price was most hotels will match it and it’s a much safer route so you don’t have these mix ups.
Response from beneplace.comJun 10, 2025
Thank you for reaching out. We’d like to clarify that both rooms were booked under the same reservation. If you proceed to check out, the total charge would reflect the cost of both rooms. The guest contacted us requesting a cancellation for one of the rooms. Since the booking was non-refundable, we needed to reach out to our partners to explore options. Thanks to the efforts of our dedicated team, we were able to get the refund approved as an exception. The guest has been informed, and the refund should be reflected in their account within 1 to 3 business days. If they have any further questions or would like a clearer explanation, they’re more than welcome to contact us directly. We're here to help and ensure their experience is a positive one.
Eric Rick S.
super easy and great employee discounts!
Response from beneplace.comJun 10, 2025
We appreciate your feedback. Thank you and enjoy.
customer
You need to explain what your "fees" are for. Seems like you're just taking extra money. Follow up to your response: I think you should just provide transparency in the first place. I shouldn’t have to follow up. Just list what the fees are for during checkout.
Response from beneplace.comMay 25, 2025
Please provide us an order number or call us. Our specialized team can give a break down on the fees. Thank you.
Sandy N.
I had a positive experience using Beneplace. The site is easy to navigate, and I was able to find discounts that were relevant and valuable. Customer service responded in a timely manner when I had a question, and the overall process was smooth. I gave 4 stars because there’s still a bit of room for improvement in terms of mobile site responsiveness, but overall I’m satisfied.
Response from beneplace.comMay 25, 2025
We apologize if there are issues with the mobile part. We always look for feedback for improvement. However we are pleased we love our deals and the items we sell.
Gigi V.
Awesome and easy to reserve online! Best rate around!!!!!
Response from beneplace.comMay 7, 2025
We appreciate the great feedback. Thank you and enjoy.