beneplace.comReviews of beneplace.com

Great service and took in consideration my location.

Great selection of Brands and cars. I saved $189 over Expedia for a 2 week rental. 29% savings

wasnt able to use it

Booked a hotel and when i went to check on the status of hotel on the hotels website, it said my reservation was cancelled. The hotel explained to me that the virtual credit card used by beneplace was wrong so no payment went to the hotel. I called Beneplace help line about 15 times and each time they said "someone was working it and i should get an email". I received no emails besides automated emails. The call center would not transfer me to someone who could actually help. The call center seems like a fake call center as they do not even help, they just wait long enough for you to give up. It is now 2 days until my hotel stay and they are still 'working diligently' on this. This is beyond the worst customer service I ever dealt with. I will never use this scam of a company again.

I went through their website and placed my order for lowest deck tickets. My order confirmation had moved my seats to the top deck in the corner. When i tried to ask for an explanation, the first rep was useless, the second one said I'd get a result in 72 hours. The response was late and claimed i got what i ordered. Word of caution, TAKE A SCREENSHOT AND WATCH THEM CAREFULLY SO YOU DONT GET SCREWED TOO. I paid a premium price for horrible seats. Their response is consistently that this is what I paid for - BULLSH!T

Easy to navigate and there are great deals!

The ease of doing business and the savings were just what I needed for my budgeting goals. The rates were far better than its competitors!

No one answers phone. Customer service is hard to understand. Slight discounts through this program for hotel do no good if life happens and you have to reschedule your flight. I am going to work with hotels directly, since there is no service that supports this product. Beneplace is not providing the quality service that Exelon is probably paying for.