Terri
easy to use, user friendly
easy to useuser friendly
Response from beneplace.comMay 1, 2025
We appreciate the awesome feedback. Thank you and enjoy!
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beneplace.com (beneplace.com) has 326 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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326 approved reviews, newest moderated first
Terri
easy to useuser friendly
Response from beneplace.comMay 1, 2025
We appreciate the awesome feedback. Thank you and enjoy!
Moe
unclear until booked that in US$ when booking a Canadian hotel. Could have got cheaper price just by booking direct. No value in membership.
Response from beneplace.comMay 1, 2025
We charge guests in US currency since we are based in the United States. We apologize for any confusion but our website states what we charge on each item we sell.
Thomas S.
I bought AMC tickets for 10.75 off your website. But when I redeemed them off of AMC website. It only discounted the ticket purchase by 9.69. I lost money from buying the discounted tickets on your site. that plus the taxes and fees that I was charged from both site, means I paid close to $20 more than what it would have cost me to buy the tickets directly.
Response from beneplace.comMay 1, 2025
We apologize but if you use their APP depending on the location the theatre can charge their own convenience fees. They can also charge for the type of movie you are watching as well. Please provide us an order number and we will investigate this matter.
C……
I bought move tickets and food vouchers also I paid extra $16. There’s not discount.if buy tickets from cinema. It’s cheaper. Don’t buy this website
Response from beneplace.comApr 22, 2025
We apologize but some venues will charge a convenience fee when you use the App. Also, the theatre can charge a upcharge depending on the kind of movie being watched. Please provide us a order number and we will look into this matter.
Ren
Beneplace is a nice and convenient place to purchase tickets for a wide variety of places to go or use. It's easy and the prices are lower than the usual places.
Response from beneplace.comApr 22, 2025
We appreciate the feedback. Thank you and enjoy.
charles B.
I ordered concert tickets from Beneplace. They claimed that the ticket venue had changed the date of the concert which they never ordered the tickets to begin with. After that they claimed that I had changed the date of the ticket which I didn't. In a conference call Beneplace and the ticket venue found out there's not concert on the date they changed it to.
Response from beneplace.comApr 22, 2025
Hey there, we’re really sorry about the confusion with the tickets! We totally understand how frustrating it can be when things don’t go as expected. We’ve checked in with the broker, and it looks like the tickets were sent out to you correctly on April 16th. If you’re still having any issues, just give us a shout and we’ll make sure to get it sorted ASAP. We’re here to help and make sure everything works out smoothly for you! Thanks for your understanding!
Lesline
Booked my flight with them for February 5. Got it cancelled as I was not able to make it anymore. I was told I am eligible for partial refund and the amount was refunded in the 3rd to my form of payment. Needless to say I never got a refund from them. Apparently they called on 2/27 using this number +1 (805) 754-2232 saying they could not process my refund and I was told to called them back- which I did. I was told they will issue a check instead. I returned their call on 2/28 no one picked up. Was able to get a hold of them on 3/7 using this number +1 (805) 200-3758 and they essentially blame me saying they tried calling to let me know about the defaulted refund but I didn’t pick up the phone. 3/7 I was told the check has been issued and should be able to get in the next 21 days. 3/22 I called just to check the status of my refund for which I was told it wasn’t processed on 3/7 but on 3/10 and I had to wait until April 10 to be able to get the check. Today April 10 and I am wondering why my check isn’t here, just to make sure it wasn’t stolen. To my greatest surprised I was told the check had been cancelled and they will have to issue a new one for which I have to wait another 21 days to be able to get it. Later after that called I tried calling them again and I was told a different story. I was told the check had been processed 3 days ago so 4/7 and I should expect it in the mail anytime soon. But how should I trust this again. If I never called I wouldn’t have known my refund was rejected. What is the guarantee I will get my check following this conversation. It makes no sense. It was easy to get the money but now they keep saying the refund steam is experiencing some issues. One of their agents even told me that the refund can take up to 60 days some times so 2 billing cycles. How does that make sense…..
Response from beneplace.comApr 22, 2025
We apologize but our flights are booked under Trip Planet. We took the information from this review and sent this to their manager to personally reach out to you.
Nancy A.
It was so easy to shop and quick. Website is easy to navigate.
Response from beneplace.comApr 5, 2025
Thank you for your awesome feedback and great rating.