Gouichoux Y.
A buggy site but a good customer service.
It's been a month that I'm waiting to receive a sweater that cost me nearly $100, I can not see where is my package # 111706, it puts me an error, moreover I can not log in to my account because the site tells me that I do not have the right password and when I ask to change it, he never sends me email to change it. Edit: Its okay, the problem has been solved, I can't say anything on this side, the customer service is good, so I change my rating to 4 (still waiting for the package but I think everything should be ok now). In addition I managed to connect also on the site (he ended up sending me an email to change my password).
Response from Beloved ShirtsMay 1, 2019
Hey Gouichoux! We are so sorry for the minor error in your ordering process. You were one of the first people to order with our newly launched website, and it looks like there was a little hiccup with the artwork and it got delayed a little, but it looks like our team got back to you and your order is in processing now. It will be crafted and then shipped to you soon! If you would be so kind as to update your review, we would greatly appreciate that - as I can see there was a misunderstanding of what was happening. Thank you so much! -------in french for your convenience :) ------ Hé Gouichoux! Nous sommes désolés pour l'erreur mineure dans votre processus de commande. Vous avez été l'une des premières personnes à commander avec notre nouveau site Web, et il semble qu'il y ait eu un petit problème avec les illustrations et que le travail ait été retardé, mais il semble que notre équipe vous a contacté et votre commande est en cours de traitement. à présent. Il sera fabriqué et expédié à vous bientôt! Si vous pouviez avoir la gentillesse de mettre à jour votre analyse, nous l'apprécierions grandement - comme je peux le constater, il y avait un malentendu sur ce qui se passait. Merci beaucoup!


