Ash A.
Be prepared to wait. And never use if you need item by a certain date
Do not believe estimated time for production and delivery have have waited weeks for our item that was for an event. And hasn't come looks like I've wasted my money. Constantly changing their story and until I read these reviews did not know they were made in china. Stopped replying to my emails after I voiced my frustrations would have been quicker to make the outfit myself
Response from Beloved ShirtsAug 30, 2019
Hi Ash, Alvin here from Beloved. I am so sorry to hear about your experience. We always try to offer the best customer service possible, but I guess mistakes do happen. As I've explained in my emails, we have a crafting period in place, i.e. 10-20 business days, for our custom items. We require longer crafting due to their unique nature. We have also stated on our website that our products are made overseas, not in the US. I have also been communicating with you, trying to do our best to deliver the item as soon as possible. I am so sorry about the typo, which stated 10 business days. I have since explained it to Steven and he was more than happy to understand the situation. I have sent you another email to further resolve this and, hopefully, you can get back to us. All the best, Alvin