Hi, I want to ask about my order, I paid one week ago and idk how to have track about my package. My order number is #12802 and my name Gastón Barrionuevo, Can I have more information, where is my usps track number. If u answer me I gonna change the experience
SC
Sabrina C.
Will take your money with no help or guarantee of getting your item
Apparently this is the only way to get a response from this company so here’s my shot. I bought I swimsuit to use for my Halloween costume for nearly 50 bucks by the way. Bought 7 days ago shop pay says it’s shipped by tracking number doesn’t exist on usps. Hi PLEASE UPDATE ME
Response from Beloved ShirtsOct 16, 2023
Hi Sabrina,
Ely here from Beloved. I am sorry to hear about this and your review. I would like to help you with this. Upon checking, your order is already in shipment and needs to be updated by USPS. For this, let me request your tracking information with the USPS tracking number and I will let you know the soonest update about it.
Let us know if you need further assistance, Sabrina.
Happy to help!
-Ely
AD
Alex D.
My order has had no updates
I ordered a sweatshirt and I have not received an email or anything regarding my order that was placed on July 14, 2023. I hope I get answers soon since I paid good money for the it.
Response from Beloved ShirtsJul 31, 2023
Hi Alex,
Ely here from Beloved. Thanks for reaching out to us. This is to confirm that your order is already in shipment. A separate notification was forwarded to your email. You may check your inbox or spam folder for it, Alex.
Let me know if you need further assistance.
-Ely
DD
Dan D.
Still waiting for an update on my order
I needed my order changed which they very promptly sorted for me, so started off well...
Still waiting for a response on an update on my order which was placed over 2 weeks ago. Haven't heard anything back for a week.
This is not so much a review, but rather another way of trying to get in contact with someone from their support team...
Any longer without a response and it will be a 1 star...
Response from Beloved ShirtsJul 6, 2023
Hi Dan,
Ely here from Beloved. I am sorry to hear about this. We apologize for any inconvenience. I believe I was able to answer your inquiries and concerns within 2-3 days. Still, we apologize for any inconvenience. Please note that your order is still in production. Also, you may check a separate email about the update.
Please don't hesitate to reach us if you need further assistance, Dan.
-Ely
AJ
Andrew J.
Same experience as the others listed
Same experience as the others listed. It has been 15 days and my order is still listed as processing even though the money was taken immediately once ordered. Ordered a swimsuit that now won’t be here in time for my vacation.
Response from Beloved ShirtsJul 30, 2021
Hi Andrew!
Gin here from Beloved. Thank you for reaching out!
I understand that your order has yet to arrive. Please allow me to apologize for this inconvenience as I know you intend to use your order for your vacation. I have checked and it seems that one of our representatives is currently assisting you on this matter but for further info about your order, know that your order is still in production and today marks it's 14th business day of production.
Rest assured, you will be receiving details for both your order status and tracking number once it completed production.
Your patience and understanding are greatly appreciated,
Gin
RL
Ronnette L.
Actual time VS advertised time
I ordered and paid for 2 T-shirts
on June 7th, for Father’s Day.
Today is July 1st, and customer service
has told me that my shirts have
“not yet shipped,”
although they are completed.
Dads Birthday is July 7th.
Doesn’t look hopeful for that date either.
Have lots and lots of patience if you plan to order……maybe they will be here to give my Dad on Christmas.
He is 88 years old and would be so cute in his Pickle shirt I ordered.
I am very disappointed in the actual time VS the advertised time to complete and ship a simple order of two T-shirts.
UPDATE: Today is July 12th and my two items have been received.
Ordered 6/7 and received 7/12.
Response from Beloved ShirtsJul 5, 2021
We appreciate your update, Ronnette!
We hope your dad still liked your order even if it's late for the occassion. Again, we apologize for the delay. Rest assured, we'll try to improve ways in shipping orders.
Have a wonderful day,
Beloved
-------------------------------------------------------
Thank you for your update, Ronnette!
I understand that the tracking details was sent to you on the 5th. But, I was pertaining to the time that the item was handed over to the courier. Please check the tracking history under the USPS website to see the progress of the item in-transit. Again, I would like to further explain here to on the part of the shipping, we are unable to control any schedule which is by the third party partner (Courier: USPS).
Your patience and understanding on this matter is greatly appreciated,
Beloved
----------------------------------------------------------------------------------
Hey Ronnette!
We recently received your feedback regarding your order. Sincerely we apologize for this terrible inconvenience as you have mentioned that your order is intended for a special occasion. I have checked the status of your order and it seems that your order has been shipped out and is headed your way. Details for your package has been emailed to you for your reference. However, please know that a slight chance of delay in update from the courier's side might incur as they usually wait for the item's arrival at the local facility. Still, in terms of following our production date, your order has been shipped out last June 30th. As much as we would like to get the item to you the soonest possible, we don't have the capability as it's schedule by the courier. We don't want to put blame on any one but we would like to be transparent with you on our process.
We hope to further assist and help you resolve this matter.
Have a great day,
Beloved!
KB
Karen B.
Finally received almost 7 months later!
Same problem as per the review by Dru on May 6th 2020. Ordered and paid for a shirt on December 5th 2019. There was a slight hiccup with sizes but we were assured our order went through on January 31st 2020. Still have not received the order and as with Dru's order from above there has been no change to the order tracking link since April 11th 2020.
Even with the pandemic it should not take 15 weeks to get a delivery. I would not recommend this site to anybody.
After I wrote the review above the company responded and I offered an ultimatum of 3 weeks or cancelling my VISA payment. The sweatshirt arrived on the last day...only 7 months from the original order. I have increased the rating to a 2 as the company did actually send the product but will not be recommending nor using this site again.
Response from Beloved ShirtsMay 22, 2020
Hi Karen!
Truly, we apologize for this inconvenience and the over all experience. I have looked into what happened and it seems there has been a lot that had happened on the time that this order was made. By the time that we are ready to send the order which we have advised via email, it seems that new restrictions on shipments and packages has been put upon due to the pandemic. I understand that it's no excuse as there has been more than enough time for you to receive the item. But, still, I hope you consider that the restrictions are placed not by our team but the international couriers and some countries which included yours.
We have been coordinating with the international courier for the progress of your package. We will continue to provide you further information about the item and if you're open to discuss other options we might be able to cater to you. Please know that our goal here is to give you a better experience and service as well as resolve the current matter.
We hope to hear from you soon,
Beloved!
ME
Melanie
I've sent several messages over email…
I've sent several messages over email and their chat function, I'm still waiting on a reply, production of my order was meant to start October 28th 2019, it has now been well over 30 business days without notice of shipment. My order number is #687872
Response from Beloved ShirtsDec 24, 2019
Hi there, Melanie!
Gin from Beloved.
First of all, I would like to apologize for all the inconvenience and delay this has caused. As what I have investigated, your order inquiry and resolution has been given through our support team at [email protected].
Based from what previously happened, we experienced a system glitched in October which highly affected most of our customers who made their purchase within that period, this includes your order. We never intended to cause you delay and I hope the resolution you were provided by our support team is helpful enough. Please let me know if there are anything else we can help or assist you with to fully satisfy and make up for the experiences you had with us.
Still, I would like to extend to you our teams' sincerest apology and thanks for giving us a chance to make things right for you.
Have a great holiday!
Gin