Bella ItaliaReviews of bella-italia.com

This restaurant does not serve authentic Italian food. I chose to eat a spaghetti a la carbonara. Tasteless , unathentic disgusting gloop the sauce had nothing in common with a freshly made sauce. Vacuum packed and heated in a micro wave. The drinks were good 👍 but then bella italia did not manufacture them.

Food served incorrectly twice, desset took an hour to arrive and was horrible and seemed made in a rush when we did finally eat it. The waiter was grumpy and not welcoming.

Newcastle Eldon square- worst bloody meal ever!!!! I won’t be returning. 45 minutes for 2 drinks the service was shocking and one perticluar waiter was very rude. We asked for garlic sauce and received melted butter! Very disappointed won’t be returning

newcastle eldon square worst meal i’ve ever had and service was terrible not one person came to check on us and the food took about an hour to come. one of the waiters was very rude and kept giving strange looks. definitely don’t recommend going even heard the couple next to us saying they’d rather have a kfc or a mcdonald’s and i don’t blame them!

I gave it 1 star as there is no option for a zero star..best thing bella italia could do is to shut down the staff are rude surly the have no customer relations skills..the menus drinks menu well there was one on the table, but try ordering from it nothing was available except one draught drink, Stella, and one bottled which was magners..the man on the door booking you in was the most horrible disgusting excuse for a man I ve ever met, rude does not describe him..don't know his name but we had booked in for 18:45 8/2/22 so it's easy to Barack this excuse forva human being..we were a party of nine..6 adults 3 children aged 1, 3 and 6 nit one of the staff said hello and acknowledged the waitress looked like she was chewing a very strong lemon all night..add to this that my partner had the chicken dish that I told her was a microwave meal and looked off she ate it to cause no fuss..today is our last day and since 6am has been in the toilet or bed being sick and has bad runs..we refused to pay the compulsory 7.5 % service charge added now as no cash is allowed in centre parcs...they were not happy with this..also there payment method was down so they want us to run up with our payment today the day after as soon as they ring us, yeah we'll drop all our days plans to rune up to pay you..No we will saunter up when we are ready..bella italia at centre parcs sherwood needs closing down they are providing poor food, with disgusting manners and little if no drinks choices..

I visited today the branch that is located in Westwood Cross, and I am very disappointed with my experience. The food portions are very small comparing to what it has been just months ago. The food presentation is terrible as well. I have ordered a kids meal, and they serving was not designed to a child, the starter was burned. I will never visit Bella Italia. The value of the food doesn’t match the price.

Took my parents here recently as my mum really liked the lasagne . Sad to say the food has changed in quality . The lasagne tasted cheap and nasty . Really disappointing . We won’t be going back . There are so many other restaurants in Norwich to choose from, Bella Italia need to be careful .

Bella Italia is not what it used to be. Ordering food & drinks via an app in the restaurant is not what we expected. Once we had managed to work the app after it had crashed a few times we were then told the lasagne was out of stock... Not ideal when this is part of a very limited set menu. There was one member of staff roaming the floors and it was difficult to get there attention/input,so rather than having to keep tracking them down we decided to save out money & eat elsewhere. We wouldn't return to this restaurant again.