Bella ItaliaReviews of bella-italia.com

What a terrible experience can we remind Bella that the pandemic is over and we can go back to service by humans Not order on your phone pay at the beginning and it asks for a gratuity before you’ve had the meal? Awful.

It was Sunday late afternoon, walked in and asked if we had a booking, which we did not. We asked if we could sit on a bench table, told no as not cleaned and mumbled something (plenty of vacant tables to choose from), took us to a round table, plonked menus down and waiter walked off. Waited for 5 minutes to find if we could sit somewhere else but no one came. I then went over to waiter, who was really rude. No customer service skills, no apology, just stand offish and rather than made to feel like a valued customer, was made to feel like I was just annoyance. So we walked out feeling really disappointed.

Bland poorly cooked food. I complained so was given a free dessert but it was awful i didnt eat it. Lovely waitress but wouldn't go there again very expensive for precooked meal

Worse experience of my life Greasy cold was dry and burnt and the garlic bread wasn’t cooked

It was horrible they gave us meat and bacon and we are Muslim it’s the worst service and it’s so bad we had to pay for food that we looks t never go there I hope they close down

Very rude an abrupt waitress that rolled her eyes at any minor request, my prosecco was also very warm, I asked nicely if there were any other bottles that were cold and she said no, ive just restocked as ran out so thats it! I then asked if I could swap for a glass of wine and she said they are also warm so no. Eventually I did get a replacement wine and added icecubes but she wasnt happy about doing so. A group of 10 people came in and asked if there was a table (the place was empty) she said NO! Not a chance, they said they were happy to sit seperatelty and she said no again and sent them on their way very rudely. There were lots of available tables and the entire time we were there no more people of booking came in, she clearly did not fancy doing her job. I believe she was senior but was in a baggy jumper and not dressed smartly like the other staff that were very nice, we wont be returning and thats a shame. She has lost the company a lot of business in just one night!

The food experience was expectation well.The dishes was well presented and taste great. will love to visit soon thank you.

Good experience with Bella Italia and amazing view and food was amazing delicious I recommend to visit the restaurant