Bella ItaliaReviews of bella-italia.com

Pleasant and efficient staff and a lovely meal

Food was disappointing, the spaghetti and meatballs were very oily and bland. We ordered a brownie for desert which was very dry and they had no vanilla ice cream which is included. Service was bad, servers pick and choose when they accept discount codes/vouchers. Don't except vouchers on bank holidays even though this is not mentioned in the t&c’s. Without this the food is very overpriced for the quality. Wouldn’t bother going if you want an enjoyable meal, server Mark is very loud and rude.

I live in Blackpool and went to the one opposite the Winter Gardens today. Bella Italia used to be a favourite to go to - pasta was always lovely - but today I tried something else. Started with dough balls with garlic and mozzerella - when it first came it was unexpected - basically instead of the garlic being inside the balls - it was outside in the container and the cheese melted on top - but even though the cheese and oil was hot - the dough balls were still frozen. The waitress did take it away and got it cooked a little longer - but still not your standard dough ball - and this way is not a good way to cook them - as they are sat swimming in oil instead of a bit of oil in the middle of each ball. The next thing I had was the Christmas pizza - the waiter that brought this swore that the pizza dough was freshly made but it was thin and solid as cardboard - I couldn't eat all of it - it felt like the base had been made and frozen then heated up - and the underneath was also on the cold side. The latte and red wine was good though - and the staff was excellent - couldn't be any nicer or more helpful - its a shame though because bad food will reflect in the staff tips and that's not fair. As mentioned Bella Italia used to be one of my firm favourites - sadly no more.

Ordered online for a late snack, only to have the order cancelled by the delivery driver 2 minutes before the shop was due to shut. Absolute joke of a business and absolute joke from Uber Eats.

Both my wife and I had dry barley warm pasta and our portion of chips where tiny and soggy as anything and our portion of garlic bread consisted of two tiny pieces this was in the Inverness restaurant TERRIBLE FOOD WILL NEVER TO VISITING AGAIN

The food was no better than a microwave meal, and the pasta dish I ordered was barely warm. No salt and pepper on the tables either. Doubt this chain will have many more years left when there are way better competitor italian restaurants around.

Visited the Castlegate, Dudley restaurant - poor service with just 2 young waiting staff to look after the whole restaurant. Food delivered by robot waiter which I found a little sad. But worst of all was the very bland food. Will not be returning!

Just had what could only be described as the worst Italian meal ever ... starter smallest garlic mushroom starter probably six mushrooms in a puddle of garlic soup with a piece of garlic bread about 5 mm thick cut from a baguette then out came the carbonarra such a stingy portion of which we complained about so they gave us some more to which I think the chef got the hump no panchetta just two large bits of bacon rind most of putting the place was abismally quiet of which I understand why now and ludicrously expensive avoid at all cost .