BefittingReviews of befitting.com

Very easy to order. Very happy with the glasses and the price. Will use Befitting again!

I have been looking for the pair of glasses I wanted and you had them. I love them they fit great.

This was my first time ordering glasses online. I was very nervous and thought it extremely odd you had to pay BEFORE entering your prescription. It just seems the worst kind of business model. We would NEVER imagine buying clothes or shoes online without entering our size first, and glasses are so much more important. But that was the expectation here, so I did it. Taking the time to pick out and order both regular prescription glasses and prescription sunglasses (well over an hour of searching the inventory). There were no prescription guidelines listed anywhere under the shopping section or when adding to the shopping cart or check out. Once payment is entered and approved, they send you an email to upload your prescription. (So at this point, they already have my money, and I have only their promise to deliver.) I uploaded my prescription within 36 hours. Right sending this email, my glasses were damaged (my bunny grabbed them off my face and scratched one lens rather badly during playtime, something he's never done before, but whatever.) I was super worried because the scratch is right in my field of vision, and is def going to cause issues with work and basically doing anything involving vision. But, hey, at least I have an order in place, right? Whew. Yeah, not so much. A day after I sent them my prescription info, befitting.com emails me, telling me they cancelled my entire order because they don't create prescription sunglasses in my prescription. ??? Well, wouldn't this have been nice to know before hand? When I called this out, they said there is a question in their (super-long) FAQs that goes over sunglasses and prescription guidelines. That's nice, but ummmm, how do I know to ask about guidelines for their prescription sunglasses if I don't know there are guidelines? Also, couldn't they refund the sunglasses part and just fulfill the regular prescription? Apparently not. No explanation on that. It will also take up to 5 business days for the refund to be complete. :/ Since I used my HSA for the funds, and I don't have several hundred dollars lying about just now, I am effectively unable to start any order with anyone else until the refund is in place. Funnily enough, they agreed they should have guidelines in place where people will actually see them and know before they order, and also that you should be able to enter your prescription before paying, but that is on their list of 'future improvements.' How nice. :/ So disappointed, and so never using this business again.

Customer service is the best I have ever dealt with. My glasses never shipped and Jillian has gone above and beyond to figure out what went wrong, then to correct the problem.

Everything came as expected, earlier than expected. Definitely would recommend

I purchased a new pair of eyeglasses through Befitting Eyewear last week. I was thoroughly impressed with the pricing, the service, the turnaround time, and quality of my glasses. I was even more impressed of that someone followed up on a weekend to confirm my prescription and to ask some very good questions to ensure that I was getting exactly what I wanted and needed. Will definitely return for another pair very soon!

I received my pair of glasses in a prompt manner and I felt as if everything was good. However, I noticed that they wanted to slide down my nose. I emailed the help department to try and adjust my frames. They were kind enough bro walk me through the process which I tried several times. After no kick, one of their staff contacted me and asked for pictures of me wearing them. They decided that the frames were too large and they are currently sending me a smaller pair to replace the larger ones. Very helpful and very thorough. Thanks Befitting team! Great job

A terrific company to work with. My prescription was missing the PD and they were great in helping to figuring it out. Lightning quick delivery of the glasses, and the new Ray Ban's look terrific! Great experience.