customer
Warranty service was amazing and the…
Warranty service was amazing and the ladies who facilitated it were wonderful and efficient.

Beautyrest® has spent over 100 years innovating luxury sleep products designed for personalized comfort, motion separation, and individualized support. Its mattresses feature Pocketed Coil® Technology for durability, pressure relief, and reduced motion transfer, helping partners sleep soundly without disturbance. With a wide range of mattress types, firmness levels, and features, Beautyrest offers options for back, side, and stomach sleepers. Beautyrest products are made with premium materials, including CertiPUR-US® certified foams that are free from harmful chemicals and meet low-VOC indoor air quality standards. Select models include cooling fabrics, cool-to-touch covers, latex, memory foam, and high-density foams for enhanced comfort and temperature management. Customers can shop Beautyrest mattresses, pillows, and adjustable bases online or in-store. Benefits include White Glove Delivery, expert setup, old mattress removal, a 100-night in-home trial, hassle-free warranties, and free shipping and returns.
Beautyrest (beautyrest.com) has 247 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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247 approved reviews, newest moderated first
customer
Warranty service was amazing and the ladies who facilitated it were wonderful and efficient.
Nikki
The bed is super comfortable at first but over time I realized it’s not as “plush” as I would have wanted. I still give the mattress 4 stars because I’m probably just being picky. Also, I’m sure the level 4 plush mattress would’ve been exactly what I wanted instead of the level 3, but I thought I spent enough $. Delivery went smoothly. The delivery people were in and out in no time.
David B.
The mattress did not wear well. We're sure it was probably an anomaly, since Beautyrest replaced it. The store we bought our mattress from had closed. We notified Beautyrest and followed their directions. They delivered a new mattress and removed the old one.
Norma T.
Kevin made it happen I’m a completely happy person he knew exactly what I was looking for and I’m relieved beyond life! Love beautyrest
Christine
Great mattress. Just what we expected.
Tonya S.
Customer Representative was commitment to meeting my needs.
Peter K.
The buying process is good. However, this is my 3rd new beutyrest in 3 months, cause I returned other 2 for comfort reasons. I upgraded on this one to black series 3, double the price of the others. To me not worth the price tag. For a 4800 bed it should feel good right out if gate. I don't buy that 30 to 60 day break in period. This seems no better than a Walmart bed. Probably Will return as well, no more beutyrest beds for me! I previously had a steam and foster, liked from day one, should have stuck with that brand.
Response from BeautyrestMay 26, 2026
Hi there, thank you for taking the time to review your Beautyrest Mattress. Your feedback is valuable to us. We are sorry to hear that our mattress did not meet your sleep needs. We encourage you to reach out to Beautyrest directly to begin the return/exchange process. That way, you can work toward getting a mattress that is more suited to your sleep needs, which should help you get the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the contact us page on our website with any questions, comments, or concerns.
Miguel S.
The mattress is not firm, and it is sagging. I don’t think it is a great product/ Client service the warranty.
Response from BeautyrestMay 26, 2026
Hi there, thank you for taking the time to review your Beautyrest Mattress. Your feedback is valuable to us. We are sorry to hear about your experience. If your mattress has developed a sag, it may have a manufacturing defect. If that is the case, we encourage you to reach out to Beautyrest to begin the warranty claim process. If approved, you may qualify for a replacement mattress, which should help give you the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the contact us page on our website with any questions, comments, or concerns.