BeautyrestReviews of beautyrest.com

Photos and information were requested and sibmitted of large wrinkle on mattress top. Beautyrest kept me informed as to exchange for a new mattress. Outstanding customer service, especially rep stating her name and USA state calling from.I was informed of day and time of delivery, which occurred as described. My husband and I have had time to determine opinion on new, different mattress. No wrinkle, but mattress sleeps hot, and too firm. Oh well, maybe it's our old bones and joints.

Beautyrest was very helpful in getting me another mattress because it was still under warranty. I just didn't like having to take pictures everyday not knowing what they are looking for. I thought itvwould have been better if someone came out to see the mattress. It finally worked itself out, except fir thus mattress is not as high and firm as what I had before.

i had to reserve the shipping date twice instead of doing the entire two items in one shipping order, which would have been nice. Otherwise the service was perfect and straightforward

I do love the comfort, however, I do not like that I can feel every movement.

The bed is super comfortable at first but over time I realized it’s not as “plush” as I would have wanted. I still give the mattress 4 stars because I’m probably just being picky. Also, I’m sure the level 4 plush mattress would’ve been exactly what I wanted instead of the level 3, but I thought I spent enough $. Delivery went smoothly. The delivery people were in and out in no time.

Comfortable for the most part, but already has an indentation at the spot where I sleep. This is concerning for the long term.