BeautyrestReviews of beautyrest.com

3.5247 reviews
Furniture Stores
2451 Industry Ave, Doraville, Georgia

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Beautyrest

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About Beautyrest

Beautyrest® has spent over 100 years innovating luxury sleep products designed for personalized comfort, motion separation, and individualized support. Its mattresses feature Pocketed Coil® Technology for durability, pressure relief, and reduced motion transfer, helping partners sleep soundly without disturbance. With a wide range of mattress types, firmness levels, and features, Beautyrest offers options for back, side, and stomach sleepers. Beautyrest products are made with premium materials, including CertiPUR-US® certified foams that are free from harmful chemicals and meet low-VOC indoor air quality standards. Select models include cooling fabrics, cool-to-touch covers, latex, memory foam, and high-density foams for enhanced comfort and temperature management. Customers can shop Beautyrest mattresses, pillows, and adjustable bases online or in-store. Benefits include White Glove Delivery, expert setup, old mattress removal, a 100-night in-home trial, hassle-free warranties, and free shipping and returns.

Beautyrest (beautyrest.com) has 247 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: beautyrest.com
Website: beautyrest.com
Category: Furniture Stores
Location: Doraville, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 30% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About Beautyrest

Beautyrest (beautyrest.com) has 247 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: beautyrest.com
Website: beautyrest.com
Category: Furniture Stores
Location: Doraville, Georgia
Listed on Five Star Index: 2026

Kristina &.

Sep 4, 2026

Dealing with beauty rest was okay, but…

Dealing with beauty, rest was OK. It was their shipping partner that was absolutely atrocious. The left hand did not know what the right hand was doing much along this transaction specifically with with RXO the shipper/delivery people. The bet itself was comfortable to sleep on, but the sides don’t hold up when you sit on the same spot as I do to put my socks on every day. In my opinion, that’s pretty low quality to not make the sides of the bed hold up. The response below is a perfect example of a left hand, not knowing what the right hand doing as if they would’ve looked us up they would’ve seen that. We already got a replacement mattress, but yet they don’t back up the replacement mattress only the original purchase they have clearly said within their letters to us that this is the only time that they will ever replace the mattress because of defects. They would know this if they actually had looked us up and seen our account, but they didn’t do that. It is really disappointing to see a comment back from them in a response to feedback that we had left, only to witness the same exact disconnect that we were complaining about in the first place.

Response from BeautyrestSep 7, 2026

Hi there, thank you for taking the time to review your Beautyrest Mattress. Your feedback is valuable to us. We are sorry to hear about your delivery experience and that our mattress did not quite meet your sleep needs, specifically with regard to edge support. We are happy to hear that you did eventually get your mattress delivered, however. We recommend reaching out to your retailer to escalate your concerns about the delivery so that this issue can be addressed and to ensure this never happens again. Regarding the mattress, if the edge support becomes an intolerable issue and you are still within your sleep trial period, we encourage you to reach out to your retailer to begin the return/exchange process. That way, you can work toward getting a mattress more suited to your sleep needs so that you can get the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.