Toki N.
i had to reserve the shipping date twice
i had to reserve the shipping date twice instead of doing the entire two items in one shipping order, which would have been nice. Otherwise the service was perfect and straightforward

Beautyrest® has spent over 100 years innovating luxury sleep products designed for personalized comfort, motion separation, and individualized support. Its mattresses feature Pocketed Coil® Technology for durability, pressure relief, and reduced motion transfer, helping partners sleep soundly without disturbance. With a wide range of mattress types, firmness levels, and features, Beautyrest offers options for back, side, and stomach sleepers. Beautyrest products are made with premium materials, including CertiPUR-US® certified foams that are free from harmful chemicals and meet low-VOC indoor air quality standards. Select models include cooling fabrics, cool-to-touch covers, latex, memory foam, and high-density foams for enhanced comfort and temperature management. Customers can shop Beautyrest mattresses, pillows, and adjustable bases online or in-store. Benefits include White Glove Delivery, expert setup, old mattress removal, a 100-night in-home trial, hassle-free warranties, and free shipping and returns.
Beautyrest (beautyrest.com) has 247 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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247 approved reviews, newest moderated first
Toki N.
i had to reserve the shipping date twice instead of doing the entire two items in one shipping order, which would have been nice. Otherwise the service was perfect and straightforward
Marco P.
My experience with the Beauty Rest warranty department went so well. They were very very helpful getting us into a new mattress . They went over and above what they needed too do.
Karen H.
I purchased a Beautyrest® Deluxe Down Alternative Pillow and I don’t really like it so I haven’t been using it. It was advertised on a talk show and they said how great it was and a customers top pick and I decided to try it. It isn’t soft enough for me, so sadly I haven’t used it. Still on a quest to find the perfect pillow.
Response from BeautyrestMay 26, 2026
Hi there, thank you for taking the time to review your Beautyrest® Deluxe Down Alternative Pillow. Your feedback is valuable to us. We are sorry to hear that our pillow did not meet your sleep needs. We encourage you to reach out to Beautyrest directly, if you are still within your 100-Night Sleep Trial period, to begin the return/exchange process. That way, you can work toward getting the perfect pillow and start to get the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the contact us page on our website with any questions, comments, or concerns.
maureen C.
SO FAR MY BED IS WONDERFUL . VERY COMFORTABLE . HAVE MANY GREAT NIGHT SLEEPS . I DON'T SLEEP HOT OR COLD IT IS JUST RIGHT .
Denise P.
Beautyrest stood by their warranty and replaced my mattress at no charge to me. They exceeded my expectations.
Steve
Shipped quickly. Quality mattress.
Jacquelyn A.
The warranty replacement was fast and received a nice quality matress.
Kris H.
Had a warranty issue, was handled professionally. Happy 100%