Mark
Good customer service
Good customer service with recommendations on a mattress. Ordering was easy and delivery service very professional

Beautyrest® has spent over 100 years innovating luxury sleep products designed for personalized comfort, motion separation, and individualized support. Its mattresses feature Pocketed Coil® Technology for durability, pressure relief, and reduced motion transfer, helping partners sleep soundly without disturbance. With a wide range of mattress types, firmness levels, and features, Beautyrest offers options for back, side, and stomach sleepers. Beautyrest products are made with premium materials, including CertiPUR-US® certified foams that are free from harmful chemicals and meet low-VOC indoor air quality standards. Select models include cooling fabrics, cool-to-touch covers, latex, memory foam, and high-density foams for enhanced comfort and temperature management. Customers can shop Beautyrest mattresses, pillows, and adjustable bases online or in-store. Benefits include White Glove Delivery, expert setup, old mattress removal, a 100-night in-home trial, hassle-free warranties, and free shipping and returns.
Beautyrest (beautyrest.com) has 247 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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247 approved reviews, newest moderated first
Mark
Good customer service with recommendations on a mattress. Ordering was easy and delivery service very professional
JFC
Best pillow ever
Tashelle L.
The mattress is extremely comfortable. I have a good night’s sleep every night. (Beautyrest World Class Hybrid, Level 4 Medium Apex Pillow Top)
David K.
Quality product at a reasonable price. The delivery person was top notch and friendly.
Pat
Back is much better
mark L.
Horrible junk ask for a replacement and have to waste hours of time on sending pictures and have to prove I’m not a liar the bed sagging and junk and I didn’t ever hear back from customer service
Response from BeautyrestJun 1, 2026
Hi there, thank you for taking the time to review your Beautyrest mattress and experience. Your feedback is valuable to us. We are sorry to hear about your experience. If your warranty claim has not been processed yet, we will get to it as quickly as possible. We respond to our warranty claims in the order that we receive them, so we apologize if you have not received a response quite yet. However, once we process your warranty claim, if approved, you may qualify for that replacement mattress, which should help you get the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.
Timmy T.
Ordered 2 down alternative pillows. Shipping was quick and pillows are great, so much better than the foam pillows. Took a little breaking in but pillows are perfect now
Susan M.
The pillow is okay, but still not as good as the old Beautyrest Black
Response from BeautyrestJun 1, 2026
Hi there! Thanks for taking the time to review your Beautyrest Pillow. We truly value our customers' feedback and would love to learn more about your experience. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.