William
Ordered a twin xl
Ordered a twin xl. Received a twin. Pain to exchange and still experiencing and issue even after talking to customer care and not unwrapping the product but being assured it was the correct product.
Response from BeautyrestJun 1, 2026
Hi there, thank you for taking the time to review your Beautyrest Mattress. Your feedback is valuable to us. We are sorry to hear that you were initially sent the wrong mattress, but we are happy to hear that we were able to send you the correct mattress. If you open the new mattress and it turns out to be incorrect, we encourage you to reach out to Beautyrest, so that we can get that corrected for you right away. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.




