Terrible customer service
Robot is expensive and gets stuck on the bottom of the pool
Still trying to get a refund
I have sent multiple email, contacted them via their website, even called and they still haven’t send the info to return the robot that I don’t need. The 30 day return policy is not true
NS
Nick S.
We love our Beatbot
We love our Beatbot! It has done such a wonderful job in transforming our pool back to a wonderfully clean little swimming oasis. I love the ease of use and the sophistication of the machines capabilities. I also love how easy it is to clean out its container. Three year warranty is great to have, and we anticipate having this Beatbot for many many more years beyond it’s warranty. Highly recommend!
JI
John I.
The Beatbot Aquasense 2 is the very…
The Beatbot Aquasense 2 is the very best cordless pool vacuum.
Its performance is excellent. Even way better than I was expecting. There are no spots where i have to touch up.
It's so easy to use, clean, charge etc.
The savings in chemicals and my time is invaluable!
Go buy one for yourself
ES
Eric S.
Meh….
Meh. Kinda hard to use and not great at getting online and connected with the app. The skimmer is great wish I didn’t buy this also
OR
oh R.
This robot vacuum is revolutionary!
This robot vacuum is revolutionary!! We had corded ones before and always hear people saying the cordless is not reliable. Well THEY WERE WRONG! Beatbot Sora 70 is not only reliable, it cleans MUCH better than the high end corded model I had (dolphin nautilus cc plus). I was little skeptical about the suction power, charge time, running time and also how it skims - OMG everything is 10/10!!!
We like to run the vacuum every other day so the corded model was such a hassle and we had to run it twice before the pool looked clean, AND we had to skim the pool ourselves. Beatbot Sora 70 does it ALL!! in 3-4 hours whole pool is spotless and skims so well. My partner and I didn't even had to skim ever since we bought this beauty!
To TOP it all, their customer support is top of the line. Man, they know what they are doing. Once I called in because the Beatbot was in draining mode and won't stop and the support agent knew immediately what I did wrong and waited with me for 5 min until robot resumed again. They are all an expert and so patient with me. So even if you are not so tech savvy like me, you have Beatbot support to help you out!
I recommended Sora70 to all of our friends and I hope more people know about it. ANY well functioning vacuum cost 1200+ dollars and skimmers are 500-600 dollars. Sora Beatbot is all in one robot for the price of less! It made perfect sense for us and boy we are happy.
JO
Joe
I'm pretty impressed with my Beatbot…
I'm pretty impressed with my Beatbot pool robot. It does an excellent job cleaning the entire pool, including the floor, walls, and waterline, leaving everything looking spotless. The robot is easy to set up, operates efficiently, and saves me a significant amount of time compared to manual cleaning. It picks up dirt, leaves, and fine debris with ease.
Customer service is also great, quick and helpful.
The build quality feels solid, and the battery life is more than enough to handle a full cleaning cycle. The charging dock is awesome.
Overall, the Beatbot has made pool maintenance much simpler and is well worth the investment for anyone looking for a reliable, high-performance pool cleaner.
MS
Maritza S. L.
Dear Beatbot Team,
Dear Beatbot Team,
I am truly overwhelmed by your generosity and kindness. Thank you so much for taking the time to listen to my concerns and for considering my request so thoughtfully. Receiving this news of the complimentary upgrade to the Beatbot Aqua Sense 2 Pro is an unexpected and wonderful surprise. Your willingness to go above and beyond to support your customers speaks volumes about the values and integrity of your company.
I am sincerely grateful not only for the upgrade itself, but also for the professionalism, understanding, and exceptional customer service your team has demonstrated throughout this process. Experiences like this are exactly why I have been proud to recommend Beatbot to my friends and family over the years.
Please extend my heartfelt thanks to your senior management team and everyone involved in making this decision possible. Your generosity has turned what was initially a frustrating situation into an outstanding customer experience that I will not forget. Our family will always be grateful for your generosity and support. You can be assured that our feedback regarding both the quality of your products and the outstanding service we have received will continue to be exceptionally positive. We will proudly continue recommending Beatbot to our friends, family, and anyone looking for a reliable and innovative pool maintenance solution.
Thank you again for your continued support and commitment to customer satisfaction. I look forward to enjoying the Aqua Sense 2 Pro and continuing to be a loyal Beatbot customer and advocate for years to come.
With sincere appreciation,
Maritza Lopez
EC
Eileen C.
I love our aquasense and how it cleans…
I love our aquasense and how it cleans everything in the pool. We can just get in and enjoy!